All American Party Rental

12/08/09

Reliable Service,Wonderful Customer Service

by caps34 at Citysearch

We have been renting from this company for about some time now for school events. We have been happy with our rentals but this year we were actually satisfied.

This is out first time writing a review for this company but i think now they deserve it.

In the past,we spoke to a girl named anette. She spoke barely any english so when trying to communicate about our invoices we had trouble she was very rude and wouldn't spend time with us trying to make the order perfect. Couple of times we placed ordered and when trying to confirm the were never there. Many times the times for delivery were diffrent than spoken about.

We were trying to look for diffrent company but since this company does have the best prices we wanted to go again with them. This time we came into the office and spoke with a girl named Joanne and it was so nice to actually understand her. she was very polite and she actually explained everything to us. we did not have to confirm she would call make sure we remember she was just on time perfect service. We loved working with her and will in the future only ask to work with her. Such a sweet girl.

If you are thinking of renting for this company,from the start ask for joanne. im not sure if this other girl anette works there. but joanne is really helpful and will make the whole process go by perfectly.

THANK YOU AGAIN !!

• Pros: customer service,
• Cons: do not accept debit/credit - delivery/pick up late

12/02/09

Love it- Nuff Siad

by BlkBeaUtY82xox at Citysearch

Rented from this company - came in 2 self pick up - paid girl helped me bring chairs into my car got in got out 10 minutes .

Like my review company is simple and sweet.

**Only thing is when you get there it hard to find entrance but i called and the girl insturcted me where to go *

Def shall be renting again !

12/01/09

A Bit Of a Roller Coaster....

by CarlosMA58 at Citysearch

Let me start off by saying we were visiting my family in New york and we wanted to plan a nice thanksgiving dinner.

We started with a company All Affairs- absolute horrible experience. If your looking for good caring honest company trust All american party rental.

At first when i called to ask about items for thanksgiving i spoke with a man(i believe chris was his name). I had thought everything was in order and we had everything planned until i called around a week before.

This was when i had spoken to lady i believe her name was Johanna. she had told me i had never had an order placed. which at first angered me because this man chris said my order was in the computer. But Johanna after apologzing about 5 times said she still had items avaiable and was able to place an order. After calming down and me saying sorry for cursing we had placed the order.

I must say after speaking with her everything went perfect. The day of delivery a man came delivered on time very nice russian guy. The linen was perfect. very nice color clean and ironed. and even when they came to pick up on time to the exact minute.

I was very pleased with my experience and for sure we will be using this company again. From what started as a complete mess ended up perfect.

If anyone choses to rent from this company i recommend asking for Johanna from the start. She is a sweetheart very polite very very patient and will tell you everything you need to know.

Thanks Again For Everything

• Pros: Customer Service,Prices
• Cons: Communication

11/30/09

Great Company,Good Pricing

by YankessNY1002 at Citysearch

We had rented from this company on Thanksgiving. We went to the place to pick up the items. The prices compared to alot of the other rental companies in brooklyn was very cheap. But the items (chairs tables) were in very good condition. The chairs were actully cleaned unlike others. And the tables were in good condition. The young girl working was there was very polite she helpedmy girlfriend carry the items to the car explained the rules and all very pleasant. We will definantly will be renting from this company again during the holidays (christmas new years possibly easter)

The only thing we had trouble with was finding the location. But we called and the girl explained.

Thanks Again.

• Pros: Service,Quality Of Items
• Cons: Distance From Home,Finding the place

07/21/09

Reliable Company

by HopeLoveHappiness at Citysearch

I work as a party cordinator so i work with alot of companies. this company i use for personal parties and compared to what i see on a daily basis they have the best prices there chairs start around $1.50 which is probably the cheapest in nyc. we have rented tables linens tents even a bar they always can help me out when i need things. i usually speak to a girl named joanne i have been working with her for a couple of months now and she is wonderful very helpful so patient and nice. they always deliver and pick up on time and even if i call 2 3 days before they always have chairs all the items are in good condition and clean and ready to use.

• Pros: Always Reliable Great Customer Service
• Cons: None yet

07/02/09

Very Professional,Helpful

by JenkinsRich at Citysearch

I had recently ordered from this company after finding them on citysearch. i was very pleased wit my experience. when i had called for a price quote i had spoken to a very helpful sales girl she was very polite and helped me plan what i need. she had set up a time ad the delivery man came on time he was a very plesant i had called a couple of companies and by far this company had the best prices in ny. the delivery charge was not alot and the items were in good condition. i will be sure to recommend and call again when i need something.

thank you ,

rich

• Pros: very helpful,on time
• Cons: none yet

04/13/09

Best Experience

by xJuicyLove0 at Citysearch

This company is probably one of the best rental companies in brooklyn. There prices are really good and they are always reliable.

The sales/ secretary is really helpful and they tell you exactly what type of products they have ( how many people a table seat type of chair) everything before you place a order.Really patient and helpful !

They always have exactly what i need I have never been turned away. They have a nice selection of dinnerware and glassware. Basically from anything to everything.

They are always on time with delivery and pick up and always give you a cal if they are running late or on there way.

We have yet to say anything bad about this company.Every experience is perfect.

• Pros: Professinal Helpful
• Cons: don't accept debit or credit cards

04/12/09

One of The Best Experiences I Have Had

by HapPiNesS at Citysearch

Let me start off by saying THANK YOU SO MUCH !!!

I have started calling alot of companies to look for chairs and tables since like march but smart me forgot and ordered at like the very very last minute.

Not to surprised alot of these companies were closed saturday or couldn't deliver because they did not have anything in stock anymore.

So my last choice was you guys. I had called and this gentleman answered and i was thinking of getting another no but he had told me he could it just would be later in the day. Shocked and sooo Happy we started talking about prices were SO MUCH BETTER than alot of the companies i had called. He had told me for chairs it was $ 1.50 and for tables like $ 9.50 i was soo happy.

Than the delivery guy had delivered them when i was told and i was relived. Everything couldn't have gone more smooth or perfect that day !

This was my first experience, first time using you guys but i for sure will be calling again when i need something.

You guys are the BEST !!

Thanks Again :)

• Pros: EVERYTHING !!
• Cons: NONE

04/12/09

Best Service Around

by Laurie75 at Citysearch

The sales girl was the most helpful while i was shopping around!! She had answered all of my questions even the stupid ones( i couldn't figure how big was 48' inches in diameter was hehe)

Also they were one of the few companies who would deliver for me for passover and pick up on good friday.

Everything i had ordered was perfect. The china was clean and really beautiful.

The driver had experienced im guessing some traffic but was so kind to give me a call and tell me where he was. On pick up he came on time and was really nice.

Honestly was of the best rental companies out there. I agree with alot of these reviews. I will be sure to order again and recommened !!

• Pros: Professinal/Helpful
• Cons: None

04/11/09

Terrible / Horrible / Worst /Service Ever

by sabra33175 at Citysearch

What started as horrible service quickly snowballed into earth shattering mind blowing incompetence. First, the driver showed up 1.5 hr late to drop off the rental equipment. No one called me to tell me where the driver was or alert me that the driver would be late. Second, i ordered an oval table that i was told would seat 12-14. Yes, it would seat 12-14 if you were seating 14 toddlers. You could , if you were lucky, seat 10 comfortably. When i called to complain or acquire a new table, the receptionist told me i) she was just a "secretary" , she could not help me; ii) she then instructed to ask the driver how i could seat 14 at the table; iii) when i asked to speak to the managers or someone who could make a decision, i was told that the owners were out of town.

I also asked for soup bowls and dessert plates. When the equipment showed up, i was told the soup bowls and the dessert plates were the same. Because , i guess, that totally makes sense.

Just an absolutely terrible experience and I would never recommend this company.

• Pros: None