11/05/09

I'm glad I went

by Teddy Rock

I just moved from Manhattan into Greenpoint, and I'll tell you, it's a pain having to find new places to shop or to have any services done, like, laundry, dry cleaning, or even car servicing. I found Two guys though a friend who highly recommended them. Well,, it was great advice. After my experiences there, I really wouldn't look to go anywhere else. I've been to many repair facilities before, but not quite like this one. Their far different from the rest. They treat you with respect, and they really look at the customer being the most important part of the business. I found them to be honest, and not just looking to make a buck.

After explaining my busy schedule, they offered to pick up the car from my house, which most places would never bother offering. They had taken care of the services needed, where then, I was able to pick up the car on my way in from work.

I'll just say, These guys are exceptional.

Thanks guys.

• Pros: Cool guys that are straight up
• Cons: Didn't see any

11/04/09

Different from the other places

by Vira85

I found myself stuck in a lousy situation one day, pushing my car off that lovely BQE they call a highway..

I didn't want to call the last place I went because of the bad experience I had before.

So I called my wife who checked on-line and gave me the number of a new place, Two Guys Autoplex.

I called, and they came.

Theses guys were great. They towed my car, found the problem, fixed it, got it going, and had me out in under two hours.

But the one thing they said to me before I left, which I found shocking was, they felt I should not look to sink any other money into this car. That my car (at almost 200,000 miles) had seen better days, and that it would take more money then what it's worth to get it back in shape, in order to depend on it once again..

That's not something I expected to ever hear from some auto repair shop.

There really are honest people out there. You just have to look for them.

• Pros: They know their stuff and they're honest guys
• Cons: nothing

11/04/09

Good feeling about them

by Kevin D

I am a collector and shipper of classic vehicles, both European and American.

So, unfortunately over the years I've seen some shady places before that treated my cars poorly, and of-course over charged especially the dealers.

So, that's why after visiting Two Guys Autoplex, I needed to write something good about these guys.

When I first went in , It was for a hand wash on my 65 Mercedes.

While I was there I spotted an old cobra. that they were restoring. I had been looking for that car for years. You can imagine my interest, but I was asked not to go to close to the car, which I highly respected. If it were my car , I would ask the same.

But anyway, I was very impressed with the high level of concern and professionalism they had with the work that was being done on each of the cars that were there, and how sincere they were when handling there customers.

After a few visits of seeing the same, I met with the owner and requested for Two Guys Autoplex to take care of all my vehicles. Mind you, I rotate approximately 75 cars a year.

Well, I'm glad I found them, and that their here in the neighborhood.

• Pros: Sincere professionals
• Cons: none

11/03/09

DONT GO HERE

by who do you trust

please don't go here, these people just want to make more $$ and they are mean.

they will tell you what is wrong with your car , plus a bunch more.

after bringing in my car for what they said was a 1200-2400 $ fix i brought to another place in the hood and turned into a 300$ job.

enough said

• Pros: none
• Cons: bad vibes and lies

10/31/09

Skillfull, Honest, and by the book

by Swartz Law

I like these people at Two Guys Autoplex.

They are the most honest group of people I've met in any business here in N.Y.

It's not just about money with them. They tell you just how it is, good or bad. They pretty much the truth, which is so hard to find these days.

It may sound great or then may not be what you want to hear, but it's the truth. Also what I like about them is their concern for doing everything by the book when it come to safety and the environment.

I belong to an organization that fights for the rights of clean air.

Being that cars are one of the most pollutant, There should be stricter law against the releasing of such gasses in the atmosphere. But that's a different story.

I believe these people are doing their part by helping the environment and the people within it.

I learned they also do gas to bio-fuel conversions.

I think that's great guys. Thumbs up to these guys... Really.

• Pros: accurate with diagnosis, and honest
• Cons: not much outside parking

10/24/09

A great place to bring a broken car.

by Molly718

My husband brought our 11-year-old minivan to Two Guys when the Maintenance Required light went on. It turned out that the van needed a new catalytic converter, as well as many other repairs. The mechanic actually put the car on the lift and showed us each and every repair he was planning to make. Then we sat down with another employee, who again explained each repair in detail and gave us several price points for parts. When we told him that we were essentially broke, he worked out reasonable solutions with us instead of trying to sell us on unneeded repairs.

In the end, the repairs actually cost LESS than the estimate, which really surprised me. I picked up the van 3 days later and it was running like new! They even cleaned it inside and out. Later the same day, I noticed that one of the tires was flat. They fixed the problem within 40 minutes and didn't charge me.

The best part of the experience was not feeling like we'd been taken advantage of. Everyone we dealt with was very friendly and eager to help. I will be returning to Two Guys for all of my van's needs!

• Pros: Honest, took time to talk

10/20/09

Worth the trip

by Mcray75

I found these guys online. So I wasn't sure what to expect.

I needed to travel a bit to get there being I live

in Bay Ridge.

But it turned out these guys are rated #1 for a reason. They were straight with me about everything that was needed and what I didn't need to be bothered with.

Their straight up.

They had even taken care of a couple of problems I've had with the motor that other places I've been to couldn't diagnose.

These people are really the one to see if you have issues with your car. I'm glad I made the trip.

• Pros: Experienced mechanics and trustworthy
• Cons: nowhere to eat while waiting

10/03/09

Decent people

by Adam Andler

These people are the most decent people I've met since I've moved to NY.

Most people are just rude and want to take you money. But not these guys.

They actually have helped me on numerous occasions and didn't even charge me. The last time I was there I I had smoke coming from the car that left a cloud behind me when I drove. They found the problem quick and just opened the hood re-attached something and said not to worry I be fine now. There pretty cool guys.

Thanks again guys......

• Pros: diligence,and honesty
• Cons: not much parking

09/17/09

There are still good people out there

by Peter Coelle

These guys are awesome.

I had a lot of damage done to my brand new car by a wild pack of kids.

My windshield was broken, my door was dented in,the paint was keyed, my radio was stolen, my antenna was broken. My wife and I stepped into there place almost in tears.

These guys helped us so much. I requested only to order and replace the windshield being there's no insurance on the car yet and I didn't have money to pay for all the other work needed. But it was later that they took it upon themselves to pull out the dent in the door touch up the scratch and replace the antenna for free. They offered to search for a used radio from perhaps a junk yard. I couldn't believe it. At first when we went in to pick up our car I was afraid to even look at it. Knowing there was all the other damage to it.

But when I saw it I was amazed. It looked great. and they didn't even charge me for the other stuff.

The owner said they had an extra antenna and the rest was just some time spent, and that they were happy to do it. And that I should just find myself a garage to park the car inside. I can't say enough on how I appreciate what they did for us.

• Pros: They have a heart
• Cons: 0

09/14/09

Frankly speaking, It's the most trustworthy place around

by johnnyjb

I have gone through the troubles before with other shops, but when I found this place I was really impressed and pleased with there performance and honesty towards what was needed to be repaired on my car(which was not much at all). Since I had been to a some other shop a week before that tried selling me everything under the sun, these guys looked great in my eyes.

The only complaint I had was that it had taken a while for them to clean the car after the repairs, simply because there not enough guys working in the car wash. Maybe it was just that day. I don't know.

But I guess I really can't complain being the car wash was free anyway. perhaps It was just that I was in a huge rush to get back to work that day.

Anyway,, I highly recommend this shop.

• Pros: Honesty, and Diligence
• Cons: Not enough guys washing cars