02/29/08

Awesome Wedding Ring Experience!

by schoir

I went to the store after browsing through their website. They have an awesome array of unique wedding rings.

They carried the designer, but not the specific style I wanted to see, so they ordered a sample band for me from the designer. While I was still contemplating (about 2-3 weeks after seeing the ring), they called me to notify me that the store was starting a sale on all wedding bands -- 10% off. I remember thinking that it was a great way to make me come back -- and it worked! I bought the ring through them, and they delivered as promised. They also helped me get the band resized and adjusted until I was completely satisfied. All along the way, they gave me updates and acted as my advocate with the designer. It was truly a worry-free experience.

08/07/07

Fantastic Engagement Ring Experience

by jesutton

Last fall, my fiance and I started shopping for an engagement ring; more to the point, he allowed me to design it. I have very specific tastes: 1. No diamonds (I wanted sapphires, but had a blacklist of countries I didn't want them to be from for political reasons); 2. Modest budget; 3. Antique setting. Of all the places to which I submitted this tall order (and there were many jewelers who either didn't reply, or couldn't guarantee conflict-free stones, or just wanted a ton of money), only the ClayPot responded in the positive. Because we were not in a hurry, they literally hunted for MONTHS for just the right sapphire center and side stones, even providing the provenance. They also introduced us to wonderful platinum smiths for the setting, and remained committed to giving me the ring I wanted within our budget. We were NEVER pressured in any way; in fact, we were given the option to purchase the stones through them and then have them put in a setting elsewhere if we weren't happy with the settings they offered. As it turned out, we found just the right platinum smith, and everything worked out wonderfully. In April, my fiance presented me with a unique engagement ring that has my personality written all over it: a champagne sapphire flanked by white sapphires, in an engraved platinum band -- and we get compliments on it ALL THE TIME. It is truly a success story. We are now finalizing selections for our wedding bands, and the ClayPot has definitely earned our business for them. I would not hesitate to recommend them to anyone who is looking for a CREATIVE, knowledgeable, affordable, and stress-free jewelry experience. You can go outside the box without paying a fortune!

• Pros: Will go the extra mile; works with your budget; wide variety of designers and styles
• Cons: Can't think of any

09/21/06

Worth the trip!

by gjm1019

My fiancee and I had been looking at engagement ring settings in Philadelphia and I hadn't found anything quite right. I wanted something handmade and a bit unusual. I started searching the internet for places in or around NYC, figuring I needed to cast a wider net. I came across the store's website, and it looked promising. We drove to Park Slope to check out the store in person and we're very glad we did. The service and selection were excellent, the prices fair, and our entire experience was positive. The people who helped us were attentive and knowledgeable; they were generous with their time and we never felt pressured. It was a warm, unpretentious and friendly environment. The long drive to get there and back was absolutely worth it. We received the ring yesterday and couldn't be happier.

• Pros: great service, selection and value.

08/11/06

a "diamond in the rough"!

by i_saved_latin

The ring department and the jewelry designer went the extra mile to help me create something truly special for my bride-to-be. I wanted something unique but tasteful, and my fiancee absolutely loves it. They're more design-oriented than the kind of store where the focus is all about the "rock", but I selected a great diamond and didn't go anywhere near the "two months' salary" mark. Stress-free, extensive selection, helpful staff. Well worth the trip from Manhattan!

• Pros: great wedding bands & engagement rings, no pressure

05/17/06

Don't do it!

by brooklynlady

They have beautiful rings from talented artisans, but my suggestion would be look there and buy elsewhere. After six months we are still waiting for a certificate for one of the stones in my ring--that's just a basic thing that any jeweler (or dealer) should get right, but we keep getting excuses and put off. I agree wholeheartedly with the previous posters who cited poor customer service.

• Cons: Poor customer service, Poor follow up

09/06/05

Very helpful staff !

by beelzebabe

I recently went to the Clay Pot to look for an engagement ring and I found the staff to be courtious, knowledgeable and sensitve to my budget concerns. I ended up with a beautiful and very unique ring that gets "ooohhhsss" and "aaaahhhs" everywhere I go. I was very happy with the quality of the prodects AND the service I recieved.

• Pros: unique items, helpful staff

09/05/05

User review by artdecogirl28

by artdecogirl28

The Clay Pot has a great selection of unique rings, jewelry and pottery. The staff is nice and helpful but not overbearing. Recommended!

• Pros: beautiful merchandise, not intimidating
• Cons: crowded on weekends

09/01/05

Horrendous Service

by brooklyngirl28

I was so dissapointed in this store! Specifically, I shopped (or tried to, although it felt more like begging to shop) for my fiancee's engagement ring here. The staff was incredibly unhelpful, never followed up (I had to continuously show up at the store to get answers on questions posed weeks before although was told there would be "no problem" to call or email the answers) and i always felt like i was putting someone out!

Sadly, the selection is very interesting and they offer creative, unusual rings but i cannot recommend this place, which is really unfortunate!

• Pros: selection
• Cons: service!

08/02/05

Never Again

by gardeniagal

My fiance and I went to Clay Pot looking for our engagement ring, and ended up with disaster. We practically had to beg to have the ring done right (even though it was a super simple design) and then it still came back wrong, and badly done. They advertise their willingness to assist you with special orders, but the truth is that they're really not a jeweler and don't know what they're doing. They even got the sizing wrong! We went out of our way to shop at Clay Pot, but when there are a thousand other jewelers in the city, more than willing to do anything for your business, why all the way to Park Slope to get treated badly?

• Pros: Selection, Unusual Designs, Lovely Area
• Cons: Bad Customer Service, Cramped, Out of the way

08/01/05

Wonderful for nontraditional wedding jewelry

by finnsmom

We went to Clay Pot for an engagement ring. Because we are saving for an apartment, we didn't want to spend a whole lot, but wanted something unique and handmade. The staff at Clay Pot were attentive and knowledgeable and recommended things right in our price range with absolutely none of the price snobbery we had experienced at other places. Highly recommended for anyone looking for a lovely piece of jewelry.

• Pros: selection, service, prices
• Cons: ring section cramped