06/28/08

Not worth your time!

by elskin

I don't understand why this place has so many good reviews... the service is very slow, despite 5-6 people working in the kitchen, with only a few guests...

The food was so bad I barely ate any of it. The girl forgot to serve one of the dishes I ordered. She also didnt bring out the salad that my stuffed squash is served with . When I asked her about it she said "you want it?" It's like "duh" of course I want it, thats partly why I ordered the dish. This sleepy place is not worth your time or money.

• Pros: Can't think of anything.
• Cons: Bad food, very slow and inaccurate service.

07/19/07

Highly recommended for:

by wings42

excellent authentic cuisine, great value, and warm and welcoming service. We're not of Middle Eastern descent, but have Lebanese and Palestinian friends (one of whom owns a Middle Eastern restaurant) and we like Mediterranean food.

This past May, my wife, son, a Lebanese friend, and I, all from San Diego, visited our other son who lives in Brooklyn Heights. He took us to Waterfalls Cafe, one of his favorite local eateries, for dinner.

We were warmly greeted at the door by the owner. The other patrons were mainly Middle Eastern, a recommendation in itself.

For an appetizer, we ordered a vegetarian platter (hummos, bagaghanouj, and tabouleh) served with homemade pita bread. The hummos (chickpea paste) was wonderfully moist, rich, and garlicky. The bagaghanouj (eggplant paste) had a delightful complex garlicky flavor and light texture. The tebouleh (chopped parsley vegetable salad) was also flavorful and beautiful to look at.

I had marinated lamb kabob for dinner; tender, flavorful, and juicy. My wife had the chicken shawarma plate. I don't recall what others ordered, but everybody's food was delicious. The tea we all had was typical Middle Eastern tea, meaning aromatic and a perfect complement to the food.

Service was prompt and friendly but not pushy. Sadly, we were too full for desert.

The total bill for dinner for the five of us came to under $70! Amazing for quality cuisine in a New York cafe!

We'll eat at Waterfalls Cafe our next trip to Brooklyn, and will eat there regularly, as our son does, if we end up moving to the city.

• Pros: Warm and friendly service, excellent authentic food, excellent value.
• Cons: The neighborhood is a typical small retail business zone.

07/14/07

good food good time great service

by jeansmith

i was there last weekend and i ordered vegetrian plater for two wow the plate was so large we couldnt finsh it me and my frind the food was so good and worth every cent i will be back soon thanks waterfalls your frind and new custmer jean

• Pros: love the decor

07/14/07

by far is the best in nyc

by samiinnyc

love the way they did the place you feel like you in overseas the food mmmmmmmmm love the fatoush salad dont know how they make it but it teast so good it feel you up and and there vege selction they have so many i dont know where to start there flafel so good i can eat it ever day they are so good becouse the cook the old lady the owners mother she make the food so teasty god bless here so give it a try you will love iy

• Pros: good food
• Cons: the parking

06/23/07

Terrible Customer Service

by giocomo

This is a tastefully decorated, fun looking place in a nice area of Brooklyn. The food is not bad, but I've definitely had better in this general area of Brooklyn. There's a better middle eastern restaurant on Smith.

The lady running the place was the only person serving the dining room, my guess is to save money, but ultimately customer service was poor with only one person trying to keep up with multiple diners in the dining room.

When our order was taken, nothing was written down, probably trying to look sophistocated, but as you can imagine the order took a long time to come out and ultimately wasn't right. When I tried to point out that I was given an entree that was different than what I ordered, she appeared unconcerned. Not even an I'm sorry, just a try it......you'll like it. I didn't like it.......a chicken dish when I ordered a completely different beef dish. Why spend all the time looking at the menu when you're not really sure what will come out and be served to you ?

• Pros: food
• Cons: Customer Service, Parking

06/16/07

i love what they did with the restaurant and still i think by far the best middle eastren food in nyc

by mehadad

you must come and see they way the place look wow it realy look like a reasturant in syria or egypt look very nice and the food still the best home made food in town thanks waterfalls

• Pros: good food , nice decor ,good service ,price is right
• Cons: parking

03/09/07

best falafel in ny

by danaclinton

i have try all the falafel restaurant in the city this is the best by farrrrr

the baba ganogh you can teast the grill eggplant in it mmmmmmmmm you must try it

• Pros: the food teast
• Cons: parking at lunch

03/09/07

Home made food is at it's best!!

by foodtasternyc11001

Great service!Great staff!Beautiful food!!!They have a very good selection if you are a vegetarian,on a diet,or just plane HUNGRY!!!Might I recommend the fatush salad if you are on a diet.I had that last time and frankly,this salad filled me up.While I was sitting down, I saw this gentleman having something called a 'Falafel Sandwhich" and I noticed that it doesn't have any meat and I supposed that this was a good vege

sandwhich.

• Pros: A good selection of food.
• Cons: NOTHING!!!!

03/08/07

best arabic food in town

by samscottnyc

i have try all the restaurant on atlantic ave and some in nyc by far this is the best food you can find in this side of the atlantic its like mom cooking i guess the owners grandma is the cook in this place and that why is so teasty

02/15/07

Terrible customer service

by abbi1234567890

The food is good, however, they do not pay attention and deliveries rarely arrive complete. Most importantly, the woman who owns and operates the place is extremely RUDE and not accomodating in the least.

• Pros: good food
• Cons: rude staff