02/09/08

argumentative and rude shopgirls, ridiculous policies

by rbh3

this shop in my neighborhood is a let down. i was so excited to find such an interesting mix of clothes, but after my experience with their return/exchange policies, i will never set foot in there again. i bought a pair of gloves. the tag was stuck through both sides of one glove and just though one side of the other, leaving me to decide on my purchase by only trying on one glove. but it was cute, so i bought them; only to find they were both left gloves when i got home and took off the tag that connected them together!! my calls were left unreturned and my visit to try and exchange them or get store credit (to put toward a pair of shoes i also wanted for 5x the price of the gloves!!) was met with very rude, elevated voice arguing. (one clerk tried to yell at me that i was very wrong, citing "i see nothing wrong with these gloves.") .........wow. what stupidity.

• Pros: well, i got a cute shirt on sale....
• Cons:  greedy owner's policies are incongruent with basic level customer service

10/29/07

AVOID AT ALL COSTS

by rb920

The shop is beautifully appointed but who cares if the owner and staff have ugly attitudes. They are so unhelpful and snobbish it is a place I would avoid. I can find many of the "under the radar" designers at other shops without the aggro. I would never spend my money at a shop that is so distasteful. I prefer to support other neighborhood shops that treat their clients with kindness and courtesy. With so many shops selling similar items sometimes it boils down to the customer service and this place ain't gone none.

• Pros: Lovely decor
• Cons: snooty sales people with horrible attitudes

08/07/07

Too pricey, horrible customer service

by ny11201

Great assortment, yet no great customer service to complete the sale. I walked the entire store, and received no hello or acknowledgement.

The clothes are very pricey, and some pieces don't even have price tags on them which leads me to believe the owners give a price based on what you're willing to pay....SUSPECT!

• Pros: Clothing Assortment
• Cons: Below avg. customer service

03/21/07

Greedy Owner - Watch Out !!

by tessabb

Shop at your peril here because the owner is not interested in her clients, just their dollars.

Blueberi in DUMBO has been a bad experience; as another blogger mentioned their return policy is unreasonable and they really don't care about their customers once they have cashed in.

It's such a shame because they do have some beautiful clothes (although very pricey for quality).

• Pros: Interesting clothes
• Cons: Awful post-purchase service, pricey for quality

03/16/07

MY 2ND HOME<3

by lulureyes

blueberi is the coziest little boutique that makes you feel overwhelmed with joy, just by stepping through the door. the 'no cellphones' sign to your right alarms many newcomers, but once you take a lap around the store, youll forget you even have a cellphone. i own many pieces from this store, and i love the staff. they know me personally because im in there so much, and regardless if this store is your second home, or it was just your stop on the way home, the staff is sure to cater to your needs! yes, the store is pricey. there are some pieces of jewelry that are moderately priced, but if youre looking to buy an outfit, definitely know what youre in for. its times like these where breaking into your piggy bank is worth it!

• Pros: service
• Cons: prices

01/13/07

RUDE SALES STAFF AND TIGHT EXCHANGE POLICY

by breukelen

I've never met the owner, however I recently found the sales staff at Blueberi in DUMBO to be very rude and argumentative when I tried to exchange a necklace that I was given as a gift. It's one thing to clarify store policy to customers, it's yet another thing to tell a customer that if she doesn't like the policy, perhaps she shouldn't shop in specialty boutiques. Recall, I hadn?t shopped there, I?d simply received a gift from the store! Anyhow, setting aside the minutiae of my experience, before you buy, be sure to check out their return/exchange policy!!!! There is a very, very narrow window for returns and exchanges.

• Cons: Service was terrible.

06/30/06

Fantastic find

by rockelmo1

Any store with a buzzer on the outside smacks of snobbery; once inside this boutique, however, the employees here will make you feel like you're the last person on earth. Having found very few spots in New York with employees who treat me, a young professional, with any respect, it was certainly refreshing to experience Blueberi. The sales associate was beyond kind and offered real advice and genuine thoughts about the garments I tried on, returning time and again to present me with other beautiful options. The leather belts and purses, re-worked vintage and girly dresses, eclectic mix of jewelry, along with the great collection of basics by Vince and Generra make it all but impossible to leave this store empty-handed. Blueberi is a fine place to spend an afternoon and will certainly add funk and class to your look. The goods aren't cheap, though, so bring that credit card.

• Pros: Wonderful service, great selection, cool styles
• Cons: Expensive

Hidden women's boutique offering under-the-radar designers in the heart of DUMBO.

by Contributor

In Short
Buzz the doorbell to enter, and find a selection of reworked-vintage and cutting edge clothing, accessories and shoes, mostly by little-known or promising local and worldwide designers, plus pieces from recognizable labels such as Antik Denim and Citizens of Humanity. Customers pore through raw silk slip dresses with intricate beading, perfectly aged leather belts and buttery soft cashmere cardigans, all displayed as full ensembles complete with jewelry.