Body By Brooklyn

12/21/09

AWFUL MANAGEMENT, FOOD and SERVICE... and COLD Jacuzzi

by jaysumma old at Citysearch

I have now been to this God forsaken establishment 4 times... and NEVER again. From the very first visit the jacuzzi was cold, the bar out of liquor and the food was awful.... that was a few months ago. After myself and many others I know have complained to the manager (young lady who resembles a pit bull) it results in nothing but lies and excuses as to why everything sucks. Yet, it continues to suck each and every time I had gone back since.

The final straw was yesterday when I took 5 staff members there and treated them all to mani-pedicures. Dropped over $500 including fat tips.... $500.00 and NO hot water ALL DAY in the jacuzzi!!! I mean the Wet Lounge only offers 4 things, one of them being the jacuzzi. The other 3 are all steam rooms and sauna's... So the ONLY warm body of water was non functional and backed by epic stories of bulls$@t shoveled with a strong back.

Guess what my compensation was..... the comped me a drink! I get it.... you don't want my money or business.

If you need a Spa treatment go to Bliss or Equinox. It's only $35 for a day pass to Wall St. Equinox which has a jacuzzi about 5 times the size, it's clean and boasts eucalyptus in the steam rooms... VS BbB $44 a day cold water cracked out experience.

• Pros: NONE
• Cons: Lieing uneducated staff... Spa is under par every visit!!

06/25/09

Fab

by HeatherHanson at Citysearch

Loved this place! Had a wonderful massage there, and loved relaxing in their wet lounge. Their Client Appreciation week is coming up July 13, and their offering $60 massages and facials. Very exciting.

• Pros: clean facilities, relaxing, awesome massage

06/11/09

Relaxing, Worthwhile Experience

by BBranson73 at Citysearch

Last weekend I took my wife here for our anniversary...... she loved it!!! We had a couples massage so we were in the same room and our therapists were really friendly and talented. We also loved hanging out in the jacuzzi room where they had saunas and a steam room too. I would definitely go back, everyone was extremely friendly, professional and welcoming.

• Pros: wet lounge, bar, awesome massage

03/09/09

TGIF

by green_frog at Citysearch

Thank God It was Free. If you sign up for their mailing list, you get a coupon for the $44 entrance fee to the Wet Spa. It was much smaller than expected, and too crowded to really relax. We were on top of each other in the hot tub and saunas. Most disappointing was the lack of food after brunch time was over. The only cooked food they could offer was mozzarella sticks, and the only juice available was tomato - not exactly the kind of food you want on a "detox" day. A juice bar would have made all the difference. I don't recommend the salt scrub - it's nothing you couldn't do on your own.

02/23/09

Amazing Massage Therapists

by murdoc1112 at Citysearch

After reading about this place and looking at the location, I thought the place was much bigger, but it was a small place. However, my massage was great!!!!!!! I would recommend to my friends to go to him but my overall experience was good. Considering that this was my second massage, I loved every minute of it it was so great that I fell asleep while getting the massage, that is how relaxed I was. I will definitely be going back there to see him again.

02/16/09

What on earth happened to this spa!

by Clintonhillster at Citysearch

I went to this place last year with a big group of ladies from my church and we had the best time. We where there for the whole day and it was so special. My massage with Sharon was the best I ever had.

I don't remember the managers name but he worked with our event planner for a month to put it together and couldn't have been sweeter. One of the ladies who attended was from out of town and when she came back to visit this year she couldn't wait to go back so we did. What on earth happened to this spa! Such a pretty place but I never felt so unwelcome in my life and most of all the personal touch that made our last visit so special was completely gone.

Such a shame

• Pros: pretty
• Cons: I felt like I was in an ice box but I'm not talking about the temperature, cold, cold, cold

02/10/09

Worst Spa ever

by samatha159 at Citysearch

It makes me angry that a valid and useful service such as this one can so easily be taken advantage of. The reviews on this site have clearly been done by friends and current employees of this spa. If you really want the scoop on this spa visit the "clintonhillfoodie" website and look up the joint

You'll get a very clear idea of what the story really is and how this spa is viewed by the local community.

02/08/09

The Tepid Tub and The Towel Search

by SassyCorr at Citysearch

A couple of girlfriends and I went for a birthday celebration, hoping to go to a Spa-style Russian Bath. We checked out the website, it sounded like just the thing...dry and wet saunas, a jacuzzi, an arctic plunge pool, a bar, a restaurant, and private spa therapy rooms for anyone who wanted to further indulge in a body treatment, all for the relatively reasonable price of $45. (Although that "admission" price is a little high than some baths, it looked a little more chichi than say, Emerald Spa)

The facility was pretty, the locker rooms were clean, that's where the compliments end. There were never any towels. There's a huge shelf for holding towels right before you walk into the Sauna area, yet there was never a towel on it. Every time we wanted a towel, we'd have to go find one. The hot tub was never hot. When we first arrived it was 87 degrees and never made it above 91 during the 3 hours we spent at the baths. When it was time to go get something to eat at the restaurant and have a cocktail, we headed to the "restaurant and bar" promised online. They were just breaking down their Saturday/Sunday Brunch (it was about 2:30pm) and there wouldn't be any food service again until 3:30. Inconvenient, but we were willing to wait, so we ordered drinks.

The drinks were expensive. Their signature martinis were about 4 ozs. and $14 each, a friend ordered a beer and the mug was half foam.

It was finally time to order lunch (the sample menu on the website, looks yummy) so we approached the bar (there wasn't anyone coming to tables to take or deliver drinks or food) and made our menu choices. The only things available (on a Saturday...shouldn't the menu be full?) were Baked Salmon, Fried Calamari, and Waffle fries. Settling on the potatoes, we decided to go eat AFTER the spa.

One more round of the Saunas (with dingy, stained towels) and we left disappointed. I'll stick with Emerald Spa for now.

• Pros: None.
• Cons: Not as advertised, dirty towels, small/cold jacuzzi, expensive pub food.

01/05/09

Be aware!!

by zalomom at Citysearch

Inspection Date: 06/18/2008

Violation points: 40

Sanitary Violations 1" Warning sign not posted. "Wash hands" sign not posted at hand wash facility. Resuscitation equipment: exhaled air resuscitation masks(adult & pediatric), latex gloves, sign not posted. Inspection report sign not posted.

2.) Facility not vermin proof. Harborage or conditions conducive to vermin exist.

3.) Evidence of small animals with long tails present in facility's food and/or non-food areas.

4.) Appropriately scaled metal stem-type thermometer not provided or used to evaluate temperatures of potentially hazardous foods during cooking, cooling, reheating and holding.

5.) Cold food held above 41A?F (smoked fish above 38A?F) except during necessary preparation.

Violation points 40

10/05/08

Great Overall Experience

by mcs1123 at Citysearch

I am a Brooklynite who has frequented several spas in Manhattan and in various cities when I travel but Body by Brooklyn offers the best overall spa experience. The space is fantastic, large and well set out, from the locker rooms, the wet lounge the bar and the therapy rooms. I have never had the same therapist twice and each of them has been phenomenal! The bar and restaurant are terrific; the drinks are innovative and delicious. Due to the wonderful experiences I have had, I have increased the frequency of my spa visits and have brought friends along who are now frequent patrons. The only problems I have encountered have occurred when scheduling appointments; there have been errors with regard to the date and time of my appointments and the policies have not been clearly communicated by the scheduling staff; however, the staff and management were responsive and friendly and quick to assist with resolutions. If you don't frequent Body by Brooklyn, you definitely should. I guarantee you will be hooked!

• Pros: Great therapists, unique space
• Cons: Scheduling mishaps