07/29/09

subpar massage

by eivanina

went for hand massage. towels were way too hot. she did the same repetitive mvmt over and over. 20min cost $25. not impressed,

• Pros: nice clean looking
• Cons: massage not worth $$

12/21/08

amazingly accommodating and friendly service

by stacieleigh

I went here two weeks ago with 11 other women,. It was the day before my wedding and I didn't want a bachelorette party -- just a bunch of us to get our nails done together. I ended up here because a more well known salon was being extremely difficult. SO GLAD THAT HAPPENED!!! These ladies were amazing! When I called on the phone to make an appointment, they were super friendly and had no problem with us deciding which type of manicure and pedicure to get when we arrived and we didn't even have to pay in advance (like the other salon required). When we arrived at the salon, they were very welcoming and started on us right away. We got to look at their menu of services while they began and they have a great variety -- and all at a more reasonable price! The ladies did an amazing job on everyone's nails and even helped us on with our shoes at the end -- making sure we didn't ruin our new pedicures by putting oil and a protective plastic wrap over our toes. They even gave everyone a travel size lotion and I got something extra special for being the bride! It was a great experience and I would highly recommend this place to anyone and everyone! I will be getting my nails done here from now on!

• Pros: extremely accommodating, friendly, professional

Organic beauty treatments pamper Park Slope's conscientious residents.

by Corrina Laughlin

In Short
You can relax at Element beauty lounge knowing that you aren't going to ruin the environment (or your skin) with harmful chemicals. The spa is dedicated to organic treatments for your face and body--they even use organic wax for their waxing services. The modern decor will transport you to a Zen garden and all the spa chairs have massage settings that will calm you even further. Element also performs deep tissue, hot stone and shiatsu massages.

09/10/08

Facial from Kimberly

by krisboydstun

I had a great experience having a facial here. She was very good with my sensitive skin. Many times I break out, have redness, even rashes from facials, but not this time. No redness, no irritation and my face looks and feels great. Give her a call. Vicky also did my mani/pedi. Although it has only been a couple of days, it looks great. Very friendly staff and cool, modern decor.

09/08/08

Bad business practices -- beware of customer service

by jkbrewer

I have no idea when the spa offers good services, I just know that they are not honorable with their customers. I received a gift certificate for services at Element, and they refused to honor it after one year. I am a working mom, who just had another child and couldn't use the spa while I was pregnant anyway.

I called to see if Element would honor the original $-value of the gift certificate (as I can understand that the price of the specific services would increase over time). I even said that I wanted to spend about 50% more than the original gift certificate amount and possibly become a repeat customer. They told me that the cash had "expired" and they would only give me 50% credit from the original $-amount.

Element collected money, never provided any services and then refused to honor their agreement. Cash does not expire, and there's absolutely no reasonable business reason to do that, other than to steal from customers. I'm sure their treatments are great, but do not trust these people to take care of you if anything goes wrong!

06/25/08

Best facial i never have.

by express188

I used to get my facial at D'mai spa, but after i try element, i will not go to any where else. I have my facial from kat, she is very professional and friendly all the time, she can answer all the question i have about my skin, and she teach me how to take care my skin by myself. She also gaves me the wonderful massage on my face,neck and shoulder. This is the best facial i never have. I will be here every month for my facial now.

06/13/08

I will be back!!!

by willaa

I just have a facial and massage in element this weekend.it is amazing. I have ken for my massage and kat for my facial, they were very professional and very nice to their costomer. This is the first time i have my facial, i have a very good exprience and i very enjoy it. What a magic hand they have!!! Thank you Element, i will be back soon.

06/04/08

Not much to say.... they are friendly....

by success1027

Not very impressive.

They just work hard.

Do I have to say a lot?

My impression was so so

05/23/08

A great massage and facial

by asdissv

I went in for a facial and a massage. The masseuse was really nice and attentive. She focused on my problem areas and I really felt cared for. She also gave me tips on how to massage and exercise the areas myself.

Next I had a facial with Kimberley who recommended a facial based on my skin type. I never felt pressured to have the most expensive one and she answered all my questions. Afterwards my skin was as soft as a baby's bottom and simply glowing. In short, I highly recommend the massages and facials at Element Beauty Lounge.

• Pros: staff experience, service
• Cons: none that I can think of

03/02/08

Great service, but not worth it.

by vikkatoria

My two girlfriends and I spent a wonderful afternoon at the Element, getting mani-pedis. I thought that the service was great; my manicurist, Vicky, is very attentive and friendly and did a marvelous job. Now the the negative: lady with golden teeth is completely careless - she splattered oil all over our feet instead of nails and ran away. I can't imagine how she does manicures. The cashier (guy) took my money and said I never paid, we had to rewind their security camera to prov what happened. And the same evening our nails began to chip and by next day it looked so bad that I had to remove the polish. So, Im giving 3 stars for great atmosphere, service, and massage chairs, but its not worth $35.

• Pros: LCD tv's, massage chairs, customer service
• Cons: polish chips same day, expensive