SAGE Spa
Brooklyn, NY 11215
Phone: (718) 832-2030
07/01/2007 Posted by pslope71
I had had a couple good experiences at Sage, but one unfortunate incident will keep me from ever going back or recommending it to friends. I'm 8 1/2 months pregnant and was going to use a gift certificate for a prenatal massage but due to my baby brain, I completely forgot the appt until 45 minutes into the scheduled time. I immediately called and was very apologetic, telling the owner that I honestly forgot. She was so harsh and unreasonable about making any alternate arrangements and charged the gift cert. for the service. I told her nicely that I'd never done this before (100% true) but she said she didn't need customers who missed appointments. I have a business in Park Slope and would never speak to an unhappy customer that way, especially an almost 9 months pregnant one!
Cons: Owner has terrible customer service
Write a review and share your thoughts with others
