Eat At Your Own RISK!!!!

by belladiamondz

My husband and I have been to La Villa in Mill Basin several times...and loved it! Their salad pizza is my ultimate guilt-free favorite thing to eat there.

Anyway...that was in the past.

We noticed they had another location in Park Slope, Brooklyn and decided to go try it out...I was in the mood for pizza, sans the guilt, so I ordered a “small pizza insalata”...mmmmm!

My hubby got a chicken cutlet Parm hero. That was it, no appetizers, no drinks, we drank water.

Our orders arrived; I took the first bite of my pizza and savored it...delish!!!

My next bite could have potentially been my last.

Now in all honesty finding a insect, fly, etc...Any type of insect would have been disgusting and gross...however, it wouldn't have caused physical or bodily harm.

As I began chewing my 2nd bite of insalata pizza, I felt something hard when I bit down. My immediate thought was it had to be an olive pit (since there were black olives in the salad). I was chewing and the food was starting to go down my throat...but at the same time I was trying to get my food back up (sorry to be so gross). I think a feeling of panic and anxiety set in when whatever was in my mouth was going down my throat...I started choking and spitting up my food to get it out!

Still anticipating it to be an olive pit...No!!! I discovered it was a heavy duty staple/metal clamp!!!!!!

I instantly called the waiter and showed him what I almost choked to death on....he said "Oh I will be right back"

We waited about 3-4 mins before he came back and said "I am sorry...we will make you another one!"

I told him “I don't want another one!!!”

“I want to show the manager or owner what I could of died of or had internal bleeding or ruptured my intestines from!!!!”

Again after waiting another 3-4 mins and about to just walk out the door…the "manager" came...seeming very unconcerned or bothered by the fact.

He didn't even say SORRY...just "so what seems to be the problem here...?"

WHAT SEEMS TO BE THE PROBLEM...that's how you approach the situation????

I said "THE PROBLEM IS THAT I COULD OF SWALLOWED THAT METAL CLAMP...STAPLE...THAT WAS IN MY SALAD!!!"

He responds by saying...

"Oh... well, it happens, it must have come from the crate where the lettuce was shipped in...I guess it wasn't washed well, I will take it off the bill and make you a new one to take home"

Two things.

First, I do not want to take your pizza home so that I could god forbid find something else in it, and choke in the comfort of my own home.

Second, I cant believe he said I will take it off the bill...do you think I am paying for anything at this point...or the uneaten hero...my husband was now scared to eat anything from there!

The mere fact that this "manager" was so unsympathetic and didn't even say sorry is disheartening.

I explained to him, that we have been to the other location several times and how delicious their food is...he just responded by shrugging his shoulders saying "Oh well, the salad must not have been washed that good"

Everyone that I have been telling this story to keeps insisting that I have a law suit on my hands.

I don't want their money, I just want to spread the word about their "staple" pizza and if you do decide to go and eat there to proceed with caution and to thoroughly and meticulously inspect every morsel of food before it enters your mouth!

• Cons: You May Just Find Staples In Your Food

Yummy Garlic Bread and Marinated Chicken

by pringf

Pizza is great, the bread is delicious, the marinated chicken they have on their salad/s is juicy and delicious. I often order take-out from there and it never fails to satisfy. A neighborhood staple.

• Pros: pizza, portion sizes
• Cons: Make reservations on Sunday afternoons and Friday nights

Great Pizza and Good Customer Service

by jchang7756

Love the Shrimp Parmigian Entree and Margherita Pizza. Every time that I've eaten here I've had a great time and service has been wonderful.

• Pros: Great Food
• Cons: Pricey Sandwiches

Editorial Review

by Contributor

Neopolitan pizza chain entices Park Slope with wood-fired pies topped with house-made mozzarella.

awesome food

by wendysdad

this place is above average in a neighborhood that trades on its name and not entirely on good food. i have eaten here a few times and each time i have been stunned by the quality of food and service. i thoroughly enjoyed the sausage and broccoli rabe sandwich. the sausage was great, but the rabe was sublime. it's not easy to prepare this properly, but it seems they have it down to a science. my wife enjoyed her mother's day chicken parm, and wendy went crazy for the foccacia that they deliver promptly upon being seated. charming hostess, attentive waitstaff...this place is running on all cylinders.

• Pros: GREAT FOOD
• Cons: NONE

Horribly rude liars

by hannapla

I've eaten at La Villa many times, always ordering a pizza. Not great, but convenient to where I live. The most recent time, I ordered a pasta with prosciutto. They brought me pasta with ground meat. I tried to send it back, but they REFUSED to take it. They told me that this was how the "prepared" prosciutto at their restaurant. The waiter was terribly rude, the owner raised his voice at us, and my girlfriend was near tears from the way they treated her. You will not get your water re-filled, even when waving wildly for attention. Waiters are blind to any needs, and "forget" stuff constantly. My order has been messed up many times, but this time the rudeness was inexcusable. The owner changed his story many times to explain why they wouldn't take back the pasta, bold-faced lying to us. Intollerable.

• Cons: Horrible, disgusting owner and lazy, rude service

Best Bread Anywhere!

by starstyle

I love this place! Great food, great location! If you're waiting they treat you to slices of garlic bread and pizza. The bread basket is to-die-for. Great place to take a group.

• Pros: Good Food, Large Servings, Great Bread Basket
• Cons: Waiting time

WAY TO GO

by littletom

I m in the restaurant business i have seen it all but la villa just top them all .

The attitude when you order delivery is unbelievable ,they made me feel like they had too much business and didn't need mine .Stupid i was i order! What a mistake 1 pizza 1 pasta and 1 app 67 dollars but of course that include 5 dollars del charge the pizza was ok at best pasta overcooked and app way to salty and waiting 1hour for this i ll never order from them again that is for sure. Like i say i m in this businessand i have learned from them what to never do when i open my place .They take people for idiots and that will bite them back in the behind eventually soon

• Pros: none the i have seen
• Cons: del charge bad food

Decent food, OVERPRICED, bad service... and a DELIVERY CHARGE!!!

by zaranoff

Not happy with them, at all.

I called to place an order. The women on the other line was impatient, didn't want to bother recommending anything, and when we got disconnected (on her end - or did she hang up?), she didnt call back even though she had my number. I had to call again, spoke to someone who was a tad friendlier, and ordered a large Margherita.

The pie is $21, which, to begin with, is overpriced.

I asked to add black olives: $5 extra!

Plus a delivery charge and tax, wamm: $30.

WTF? 5 bucks for a topping? Delivery charge? I didnt cancel the order because I had passed by the place several times in the past, the food seemed good, and I was curious to verify this for myself.

Luckily I had a jar full of coins. Since I didn't appreciate the attitude, I gave the delivery boy $5 in small change.

Several minutes later he returns to my apartment, and asks for a tip, claiming that he doesnt get any of the money from the delivery charge, and that the owners of the restaurant wont accept the change.

I gave him a tip, but didnt take back the change, and told him I will never buy from La Villa ever again. With this kind of attitude, they can kiss my sweet behind.

The pizza was pretty good (arrived a bit cold), but the whole exchange left a bad taste in my mouth, and I will not buy from them again.

I urge everyone reading this, to simply boycott La Villa until they stop adding a delivery charge. If we let this establishment get away with that, others will follow suit.

JUST SAY NO TO DELIVERY CHARGE. If an establishment charges for delivery, politely cancel the order and explain them that you will not buy from them unless they stop charging.

REMEMBER, OTHER ESTABLISHMENTS WILL DO THE SAME IF WE DON'T STOP THE FOLKS AT LA VILLA.

PS: I did NOT write "recommended". The system somehow automatically (I assume) wrote that. My overall view: NOT RECOMMENDED"

• Pros: decent food
• Cons: bad attitude, bad service, delivery charge

Where are some of you eating?

by darrin927

I've been eating at La Villa about 3 times a month since they opened, and I think that some of you must be eating in a different restaurant from the one that I go to. Bad service? Burnt pizza? Oily food? You have got to be kidding! Once there was a problem with my order and I let my waiter know. The dish was taken away at once, no questions asked, with an apology. A few minutes later the newly cooked dish came to my table. The waiter made sure it was done right. One of the owners apologized to me... and did not charge me for the dish. I was already a fan of La Villa, but that made me feel like it was "my restaurant".

Oh, the first poster "EH"... it's not a "pizza joint", just like LeBarnadin isn't a "fish shack". It's a pizza restaurant, that's why the "no slices" policy.