W New York - Times Square
1567 Broadway
New York, NY 10036-1517
Phone:
New York, NY 10036-1517
Phone:
Great Customer Service!
08/26/2005 Posted by chang21
I am neutral to the value since usually my stay is at the company's expense, but this hotel has the best customer service from all of my past experiences. Everyone on staff is friendly, kind, and ready to meet your every need with a smile. That's what really made my stay enjoyable, despite the location being in Time Square. The staff should really be proud of their performance. Having stayed at the W in Union Square, that hotel does not compare at all.
Pros: Service, Bar, Whiskey
Cons: Location
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