Grand Central Optical

12/19/2008 Posted by Globot25

I went to the Madison location and had an excellent experience. My appointment was running a little late but the optician helped me search for my glasses while I was waiting. I got my glasses a few days later and am completely satisfied with my purchase.

Pros: Large selection

Cons: None that I experienced

12/04/2008 Posted by cmarin4264

The worst experience ever. The employees are very rude and nasty at the Madison location. Their boss shoulde be aware of this. He loses customers. They need to go back to school to learn how to give respect to the customers and how to talk to the customers. They are not so friendly at all. I went to purchase glasses one evening and i got pratically thrown out the store. I hope the real owner could read this review because he needs to get a new staff of opticians, because the ones that he has working there are no good at all.

Pros: thumbs down

Cons: thumbs down

11/21/2008 Posted by PaceyR212

I've been a client of Grand Central Optical for several years, however, earlier in the year I went to one of those chain store and quickly saw the difference in service and experience. Needless to say it turned out to be a bad move to go to a different optical. I was so unhappy with my purchase that I decided to get another pair at Grand Central Optical. I love the fact that all the employees have experience and are aware of the various options that come with an eyeglass purchase. I will never go anywhere else!

Pros: Experience, quick service, and patient sales people

Cons: Busy duiring lunch

10/17/2008 Posted by Gent4Life

I absolutely love Tom Ford sunglasses and have to admit that Grand Central Optical has among the largest selection anywhere that carries them. The staff was fun to work with and I ended up finding the ones I wanted that no one else had. They even offered to call me when the new styles arrive. I can't wait!

Pros: Selection and customer service!

Cons: Can get very busy in a split second

09/19/2008 Posted by ACT212

I happen to be on a my way upstate for the weekend and realized that I didn't have my sunglasses with me. It was too late to turn back to get them. Then I noticed Grand Central Optical. I explained to the sales person that I was in rush. I gave them a price range and the type of look I wanted. I was in and out in ten minutes with a great pair of sunglasses. I found them by chance but I will definitely go back.

Pros: Selection

Cons: Busy location

08/29/2008 Posted by JHowardLI

I was in need of a new pair of glasses and looking for a new place to go because the last time I had glasses made it was big disappointment. A co-worker recommended Grand Central Optical. I was able to make an appointment for the same day. The doctor gave me a through examination and the staff helped me pick out a great pair of glasses. Grand Central Optical has made a life long customer.

Pros: Selction & service

Cons: Busy during lunch

06/06/2008 Posted by HJ987

I own several pairs of glasses and have had some bad experiences but going to Grand Central Optical was relief. They have a great selection of frames. I had a hard time deciding so I got several pairs. I have a fairly complicated prescription and they were able to have it done very quickly. The staff was fun and down to earth. They gave me their opinion without being pushy. It was the best eyeglass purchasing experience I have ever had. They have made a customer for life!

Pros: Endless selection

Cons: None that I exprierenced

03/20/2008 Posted by jjohnson15679

GRAND CENTRAL OPTICAL is a small private owned store in grand central terminal. I broke my glasses one day and stumbled in there for a fix. While my frames were being fixed i noticied what a cool selection they had. Definitly will be back for my next pair of glasses and shades. In addition to repairs they do eye exams and contacts as well... very friendly and down to earth staff

Pros: free repair , friendly service and trendy frames

02/25/2008 Posted by janderson103

Its funny that i read a review about this place about contacts and the person felt totally opposite of me. I got a toric contact fit ( for people with astigmatisms) and can see great, better then ive seen in years!!!!! The doctor was very thorough and explained everything to me. When i came back for a recheck to make sure they were fitting properly the doctor explained how it was a perfect fit, as i had expected. The contacts were competitivly priced and ordered promptly. I was very happy with my experience, will be using them in the future.

Pros: Service, great doctor. smooth transaction

02/07/2008 Posted by jwestons

I stopped in here in a hurry to get contacts , when i found out my prescription was expired. Grand central optical squeezed me in for a walk-in exam and nailed my rx accurately. Admitingly i do have a high prescription with an astigmatism so im sketchy on where i go, but, they did a great job. thanks so much!!!

Pros: what a nice place.

1 out of 1 people found this review helpful