11/02/09

The Best Russian Language Tour Company

by MichaelNY

This is the best Travel company on the Russian market. I went with New Tours all over. Used them for the past thirteen years and never had a problem. Have been to Canada, Boston, Washington DC, Philadelphia, Florida, Cape Cod California and Virginia with this company. I have received a great service from the time of purchase till I got off the bus. Have used other companies before and this company is beyond compare.

• Pros: Price, Service, Great Tour Guides!!!

08/28/09

Grat expirience at NY visit

by mishanya

Did two tours with this agency: NY and Niagara falls. Very intelegent guides. Got a lot of information. Good organized. Will certainly suggest my friends to share the expirience.

• Pros: Quality tours, professional guides.
• Cons: fair

11/09/08

A nightmare trip to Niagara Falls

by yolka

A nightmare trip to Niagara Falls

If you are still considering New Tours for your next trip, look elsewhere. We bought a tour to Niagara Falls for a Labor Day weekend. It was a NIGHTMARE.

It went wrong from the start. We were supposed to leave at 6AM from the Brighton Beach area. However, we left at 6:30AM. A group of tourists, as soon as our bus departed, started drinking vodka and yelling like crazy. They spilled coffee all over the bus. Then it gets worse. We did not even leave Brooklyn, as our bus stopped and it sounded like they could not start it again. As we found out, we were out of gas! The tank was empty! I don?t know what they were thinking when they were trying to get to Niagara Falls from Brooklyn with an empty tank. Some people from office brought a canister of gas but the bus still did not start because this time the battery died.

As a result of that we wasted almost 4 hours of precious time we were supposed to be driving. After everything was fixed, we were told that we can choose to get off the bus on our next stop, in Queens, but nobody would give us our money back, we would only get a credit for the amount we paid for this trip with New Tours.

In addition to that, the tour guide, Sasha, was saying nonsense like, for example, that Pocahontas died in Niagara Falls when she was offered as a human sacrifice to a god. Instead of giving us more time to admire the beauty of the falls, he dragged us to the middle of nowhere to some crappie convenient store to buy cheap cigarettes for those who smoke. He also told us not to go far from the bus while there because we are being watched by the Indians from the forest. If we do, they would kidnap us and do whatever they want. The funniest part was that he was serious.

We did not go into the Cave of the Winds and we did not make a stop in the region of the Finger Lakes even though they were included as parts of the trip.