09/30/09
Efficient and Professional
by Jeff H
I've used Expert Center for both purchases (washer/dryer, humidifier, vacuum) and services (appliance repairs) and find them to be professional in every respect. The appliances they sell are top-notch, and they have partners who can install them without damaging your apartment. They don't upsell -- if you tell them your budget, they'll tell you what matches it, and also whether it's worth it to buy extended coverage based on the product line's history (they told me not to bother on one of the purchases I made, even though their profit margin on extended coverage is significant). Needless to say, I like the business and the people who work there, and am pretty surprised by some of the negative reviews. I highly recommend Expert Repair (and they're aptly named)!
- Pros: Great work, referrals to other professionals
- Cons: A little pricey, but you get what you pay for
08/10/09
if there were a negative star I would use it
by soundworker
I requested a repair on a stove exhaust fan in February 2007 and made an initial payment at the time. In August 2009 and $660.00 later ithe stove still hasn't been repaired properly (the latest was that I discovered, in the middle of a dinner party that they had secured the exhaust pipe - for a HOT stove - with electrical duct tape!! so the pipe disconnected at both the stove and the wall). It also took them 5 attempts to not completely fix the stove. This company is anything but "Expert". If you do decide to use them, take note: they always ask for a deposit for 'parts'. The challenge is then trying to get them back, and if they do they may ask for more money each time.
- Pros: they have a sense of humor
- Cons: incompetent, no shows, expensive
03/17/09
You've got the address wrong
by CampfireSteve
They've moved across the street to 293, I am typing needlessly -- because you requite 100 characters.
- Pros: They've moved across the street to 293
- Cons: What are the drawbacks?
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