Fox Auto Driving School

02/07/09

good instruction, disorganized administration

by turnofthespork at Citysearch

I just passed my road test after taking 8 lessons with Fox Auto. The instructor for all but 1 of the lessons was great-friendly and clear in his instructions. He was a former DMV examiner with lots of inside knowledge about the test. I had a different instructor for 1 lesson who was also very helpful. He showed me a parallel parking trick that was key to my passing.

However, booking lessons and the road test drove me INSANE. For example, I called on a Monday and was told the next available lesson was 9AM that Friday. So I booked it, and called the following Wednesday to book more, and to confirm the Friday lesson. I was told by the same person I spoke to Monday that I had nothing booked for Friday, and the next available lesson was the following Tuesday. I reminded her we had spoken on Monday and asked her to check again. No luck. I decided not to push it and booked the rest of my lessons. Friday morning at 9:15 I got an angry phone call from THE SAME PERSON demanding to know why I hadn't shown up for my lesson.

I called another day to book a road test at the location nearest to me in Brooklyn. The same secretary said she was busy and asked for my number (she didn't have it already?) so she could call me back in five minutes. An hour and a half later no one had called, so I called back. She said "Yeah, I already booked your road test for February 5!" Fine. Then, in the last week of January, I called to book one more lesson. A different person answered and told me I owed them $50, their standard charge for road tests in Staten Island. I finally lost it and went off on the guy about all the sloppy bookkeeping. He said he could either reduce the charge to $25 or book a test in Brooklyn 3 weeks later. I needed my license ASAP, so I was stuck.

I tentatively recommend this place because I think they're good at teaching driving. But if you choose them, be sure to get confirmation of EVERY date, time, and location IN WRITING.

• Pros: good driving teachers
• Cons: sloppy, stress-inducing bookkeeping

06/04/08

Best School!! Thank you so much!!

by nyr1994 at Citysearch

I had the best experience ever. You just have to take your driving license here. Everybody was so kind, thoughtful and so sweet to you. You really feel that they care about you. They take the time with you and really explain everything to you. You shouldn't go anywhere else if you wants perfect results with excellent people. So if you really want your driving license, this is the right place and the only place to go to.

• Pros: work late, never had any problems,pick up and drop off, great staff
• Cons: none

05/30/08

Great school! Great Instructor!

by dlny2001 at Citysearch

I came to this school from another, I was a little scared to spend more money but they did a great job selling a package and I'm very happy they did. The instructor was very helpful and had knowledge. They worked out a deal that I would come 2 the office b/c they don't service my area, I wasn't to happy about making the trip but once I got my drivers licenses it was all worth it, The instructor was a little loud but that fine with me, i need somebody to tell me what i'm doing wrong. Very good school, would def. recommend.

• Pros: Great service, fast response, great staff
• Cons: none