Brooklyn
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Pintchik Discount Hardware
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“It's a nice comfortable size between a giant Home Depot warehouse and a bodega hardware store.”
“An oddball place with a big cow out front, free popcorn and dog food.”
“The store does have a good location and nice selection, but their service staff is usualy useless and helpless.”
“The service at the store is great; sometimes the store is crowded and very busy, but most of the staff has been there since I've been going, and they've always been pleasant, helpful, and knowledgeable, even when they've got 5 people asking them questions”
“Let this be proof that this place is dishonest, on top of overpriced and HORRIBLE service.”
“Overpriced, overpriced, overpriced!”
“Though it usually takes a minute or two to find a salesperson to ask a question, once I do they spend as much time as I need to tell me whatever it is I need to know, from mounting shelves on dry wall to what kind of paint to get.”View Less
Service is dead, & Pintchik is kicking the corpse.
It is one thing to be ignored - that is their standard operating procedure. And of course, they don't have the item you are looking for - well, you takes your chances.
But its quite another thing to be asked to pick up the coins you've just counted out, and place them - reverently - in the cashier's hand as a show of "courtesy" - while juggling your wallet and bag.
Actually, there are other hardware stores in the area, and I intend to patronize any of them instead. Maybe one of them will appreciate having customers.…
They are local and they know stuff but..... Without these guys I'd be stuck going a million miles to Home Depot. Good quality paints and knowledgeable help when you can get it. If you join the 'club' it is slightly cheaper.
Gone downhill.
I've been coming here for about 10 years and it was definitely better when I first started coming here.
The selection is worse for one: at one point the store was the size of about 6 storefronts. I would say it's down to about 4 now.
But I would say the biggest problem is that 1/2 the store is locked away in cases of one kind or another--screws, tools, all the plumbing supplies--and the staff basically shuttles from case to case unlocking them with an exasperated look on their faces.
As a result as others have noted it's really hard to get someone's attention.
It's still the best place in the neighborhood to buy paint, but I try to get other stuff elsewhere.…
Pintchik. I've been shopping at Pintchik since 1995 and I'm now putting together my fourth apartment with their help. Though it usually takes a minute or two to find a salesperson to ask a question, once I do they spend as much time as I need to tell me whatever it is I need to know, from mounting shelves on dry wall to what kind of paint to get.…
No attention to detail, but otherwise ok. While I appreciate the 'down home' atmosphere of this old-school hardware store, my experience was a bit lackluster. It is frustrating to get back home and find that they gave you the wrong items, then have to head back to explain it to several people before getting the right answers and the right products. The prices are a bit on the steep side as well, although it's easier to buy here than at say Home Depot based on size alone. I'd be okay with the prices if the service were better.…
