Pintchik Discount Hardware

05/10/09

Gone downhill

by mattyweb at Citysearch

I've been coming here for about 10 years and it was definitely better when I first started coming here.

The selection is worse for one: at one point the store was the size of about 6 storefronts. I would say it's down to about 4 now.

But I would say the biggest problem is that 1/2 the store is locked away in cases of one kind or another--screws, tools, all the plumbing supplies--and the staff basically shuttles from case to case unlocking them with an exasperated look on their faces.

As a result as others have noted it's really hard to get someone's attention.

It's still the best place in the neighborhood to buy paint, but I try to get other stuff elsewhere.

• Pros: good vibe
• Cons: long waits for service

03/20/09

Pintchik

by frickbat at Citysearch

I've been shopping at Pintchik since 1995 and I'm now putting together my fourth apartment with their help. Though it usually takes a minute or two to find a salesperson to ask a question, once I do they spend as much time as I need to tell me whatever it is I need to know, from mounting shelves on dry wall to what kind of paint to get.

• Pros: Great advice
• Cons: It takes a minute or two to find someone to help

03/07/09

No attention to detail, but otherwise ok

by bymer at Citysearch

While I appreciate the 'down home' atmosphere of this old-school hardware store, my experience was a bit lackluster. It is frustrating to get back home and find that they gave you the wrong items, then have to head back to explain it to several people before getting the right answers and the right products. The prices are a bit on the steep side as well, although it's easier to buy here than at say Home Depot based on size alone. I'd be okay with the prices if the service were better.

• Pros: Convenient (other than hours of operation)
• Cons: Staff overwhelmed or underprepared, bad reccomendations, pricy