12/20/08

Rude and Always Late!

by McSwain

This car service has been around Park Slope for years and for years I was loyal. But I just had to give up after the 100th time of them being late, rude on the phone and really rude when you call back after they are 20 minutes late with a car. I'm done. Would rather use, Family, New Belle or anyone rather than these guys. Never again.

11/23/08

Got me from point A to Point B

by tiffa17

I scheduled a car pick up for 8 the next moring to take me from Prospect Heights to Brooklyn Heights. They were there on time. going there it cost me 11 dollars but coming back it cost me 10. I say they need a better pricing system, not that the pricing was outrageous, just not consistant. But i does the job andill call them again when i need them.

• Pros: On time, clean cars
• Cons: inconsistant pricing

10/13/08

Price Quoted Might Not Be the Actual Price

by cro424

It was just a dollar and I could care less but it is a matter of principal ... We were tired of walking all day so we asked the guy at the dispatch how much it would be to go about 2 miles. He said $7 and we said we would pay $6, he said okay that's fine. We got in the car and told the driver that we agreed on $6. He insisted on $7 and started driving. We kept saying that we had agreed on $6 however he just ignored us, turned on the radio and kept driving. We should have just jumped out of the car when he came to a stop. However, five minutes later we were at our destination and he kept insisting on $7. We paid him the $7 with no tip. I know that it was a only a dollar but when you agree on a price only to have it not honored it really bothers me. We will not be using them again. It's not like there are not any other car services.

• Pros: They have cars with drivers
• Cons: Price Quote Might Not Be Accurate