12/27/08

most pretentious and unstylish store in Brooklyn

by sofiemarso

Bird used to be a nice store...almost a decade ago...before it was sold out and then its whole style and spirit disappeared. It used to be classy and friendly. I was one of their best customers. Then, I tried to keep shopping there but the place became very messy and unstylish, the staff pretentious and unprofessional, not to mention the owner who is too important to deal with customers, especially if they have a problem with the quality of their garments (Beware: they will not take responsibility for anything that is damaged). They are very pushy and would make you buy anything...and don't even recognise you when you come back to the store. They clearly do not care about their customers. For instance, the other day, I arrived at 5.55pm at one of their stores (which was closing at 6.00) but they closed the door at me and my children. They did not have time to deal with us...even though I knew what I wanted. It is a real shame that people like that are in business. I have heard they have opened another store in Williamsburg. Good luck to them but I wish they could concentrate more on their customers.

• Pros: some nice brands but lost amid a lot of frumpy clothes
• Cons: messy and unfriendly

10/31/08

Horrible salespeople/customer service

by puddledrop

Salespeople are disorganized, annoying, extremely high attitude, and ONLY nice to those rich older women who can throw $300 for a shirt.

That's the reason I don't want to shop at Bird anymore. I have no complains for the price, it's just how wholesale prices + profit works.

But If I want to check out almost same selections with same price, friendly and helpful salespeople, I would go to a lovely boutique

called Jumelle on Bedford Ave. They can give you much better shopping experience than Bird.

• Pros: Good selection
• Cons: the worst salespeople w/ high attitude

08/29/07

Top-notch service and fresh designs! I love this place!

by grayreign

I had a totally different experience than the last reviewer. I loved this store! I thought the salespeople were totally helpful and really knew their stuff. I was impressed with the suggestions that were made to me and didn't feel that they were pushy at all, only helpful. Plus the clothes are gorgeous, if only for the slender (or slender at heart). And oh, the shoes! Mein Got!