Mousey Brown

Doesn't Recommend

nicoletheartdirector

Joined 2 years ago

Should have just bought a $130 of Sun In.. It really bums me out to write a negative review. I was hoping to get my hair done here of my wedding in a few months. This experience is making me question that :(

This was my second time at Mousey Brown. The first visit was great. Kristy gave me a great cut and style. But my second visit was a huge disappointment. I was having my hair lightened by way of baylayage, which is just a fancy french word for highlighting using a brush. She was fine with the technique but I should have just bought a $130 bottle of Sun In.

Everything was okay till she rinsed out my hair. The she went to the color station and brought back some bleach. She "lightened up my base" without telling me in attempt to fix something she had done. She didn't say a word about having any problem with my hair. I gave her until my hair was dry to say something. I told her it looked orange. She took me outside. It was still very orange. She added some toner that didn't do much. I'm happy with the blondness of my actual highlights, but my orange base is unforgivable. I'm sorry Kristy. I love Mousey Brown but I'm going to have to go with someone else next time.

Doesn't Recommend

sendra

Joined 3 years ago

Do not see Jen.. Bottom line - I could have a done a better job bleaching and cutting my hair with a pair of horse hooves and a bottle of grape juice.

Recommends

Jean Tang

Joined 4 years ago

Citysearch Editorial Review. Homey, cozy Mousey Brown is the mom-and-pop of hair salons. Within the narrow, vaguely vintage space, customers peer out the window at McCarren Park while awaiting service. The staff, as relaxed as the clientele, includes one receptionist and a handful of deft stylists who double as colorists. There are no junior staffers or assistants on-hand, which means you get the full attention of senior hair care professionals from wash to blow dry. Committed to providing clients with exactly what they want, stylists encourage customers to show up with magazine cutouts and to describe in detail the type of cut (texture, length, celebrity look alike) they desire. So whether you crave a chic new do or a classic cut, be prepared to be specific.

Recommends

Tomorrowxx

Joined 4 years ago

Great cut, great color, great service!. I had a bad experience at the last salon and was nervous to try another. A friend recommended Mousey Brown and I've been twice now. I e-mailed Meredith for a consultation and she recommended Rita. Rita is down-to-earth, thoughtful, and understood what I wanted right away. When I got home, my boyfriend was all about my new style- he called me his 'new girlfriend'. This time I felt brave enough to get a some color done. I'm totally in love with the depth of color and the easy style. She made my hairstyle & color match my personality. I can't wait until my boyfriend sees me tonight!

Recommends

cerene13

Joined 4 years ago

Meredith is an alchemist of corrective color. Meredith took my medium reddish-brown hair, with its layers and layers of dye in various shades of brown, red, and lame attempts at blonde, from several years of do-it-myself home coloring, and fixed it all up so that it is now a gorgeous shade of creamy, sandy, shiny blonde - the exact shade it was when I was a little girl. There are these super-shiny highlights just from the color she used! I didn't think it was possible. I had these persistent red highlights cropping up again and again, no matter what I did, and the thought of bleaching it out had always terrified me. But I finally got up the guts to do it, and Meredith was the only one I trusted with it. She's been cutting my hair for quite some time and she's always been very honest with me when it comes to what my hair will and won't do, and any maintenance involved in something. So I knew she'd advise me against this if it wasn't a good idea for me. Well, she did it. And I was surprised at how really well it all went... she got the color to come up beautifully in only 2 steps, and in just under 3 hours. I am THRILLED!!

Recommends

miss1983

Joined 4 years ago

knows how to tame my wild hair. went to see jen last week... she has been cutting my hair for awhile now and always does a great job. i have super thick, unruly hair and i can always count on jen to tame the beast. she does a fabulous job thinning my hair out so it is manageable and always gives great blowouts! have had her do color a few times as well and am always pleased with the results. A+

Recommends

dandreagray

Joined 4 years ago

Jen is amazing!. I just got home from an appointment with Jen. I LOVE my hair. I gave her a tall order - I have a massive amount of hair, and I came in with a nasty color that I wanted her to correct. She spent the better part of 3 hours coloring and cutting my hair - giving me exactly what I asked for color wise, and a really cool cut. She is also really nice to talk to, so the time flew by. I've never had such a good time getting my hair cut, and really appreciate the time and attention she was able to give my crazy hair. I would highly recommend this salon and Jen. I've been "salon hopping" for years now, but have found a home at mousey brown (and just in time for my wedding, thank god. i was afraid i would look terrible, but now I know I won't - thanks jen!).

Recommends

elcelc

Joined 4 years ago

Love the color, love the cut!. This was my first time going to Mousey Brown, and I had a great experience, Andrew took his time, and listened to everything I had to say. I wanted a brighter lighter blonde and he did a great job on my highlights. The last time I had them done, it was much too subtle, and I made sure to make it clear that I wanted to be a blonde, not just a lighter shade of light brown. I'm really pleased. I can't speak firsthand to the skill of the other stylists, but Andrew was great and I've heard that Rita is good too.

Doesn't Recommend

veryveryunhappy

Joined 5 years ago

DO NOT SEE JEN.. i went to mousey brown to simply get my hair trimmed and shaped. i was greeted by jen, who proceeded to be the most unprofessional hair stylist i have ever been to. as a stylist, you need to meet the customer half-way, however, i spent the entire time instructing HER on how to cut my hair. she charged me half price after cutting my hair dry bc i think she could read my disapproval and her own complete INABILITY/DESIRE to make a customer happy.

bottom line, it was the most UNPROFESSIONAL experience i've had. she cut my hair haphazardly, almost recklessly, at times, and now it is a complete mess. one side of my head is thinned, the other is a giant poof. while the salon is darling, and i assume their other stylists are far more capable, DO NOT SEE JEN, she will ruin your hair.

Recommends

aclient

Joined 5 years ago

Doesn't anyone apprentice anymore?. I have pretty high standards when it comes to hairdressers - my Mother was a Vidal Sassoon trained stylist in London in the 60s and 70s - so I was super-excited to read about Mousey Brown and went there based on the good reviews on this site, overlooking the bad ones.

However, having tried out a couple of the stylists and having been there a number of times, I won't be going back.

Both a friend and myself have left the salon with mediocre, and in one case atrocious, haircuts. We are both very clear about what we do and do not want, even bringing in photos to help the stylist get on the same page. But it seems that unless you're looking for current, 80s, Williamsburg trends, you'll be unhappy. The stylists seem to be obsessed with jagged bangs and pixie-styled mens cuts. We both have pretty great and easy hair to work with so for either of us to have left looking the way we did, it is too bad.

I wonder if the lack in apprenticing with real artists is to blame for this. All the stylists I spoke with told me that their training was from short beauty school courses and years of "on-the-job" experience. Which may be why the price is so good - yet, perhaps it's an overall commentary on the industry in general these days.

Sorry Mousey Brown, I really, REALLY tried to give this salon a chance - I'm desperate for a good NYC hairdresser!