Diner

Doesn't Recommend

radicaligloo

Joined 3 years ago

Unhappy customer. Big frown.. I've eaten brunch here before and had a great memory of the ambiance, food service, etc and so decided to come for dinner. Everything started out fine we ordered beers and a flatbread appetizer, which was delicious, and put in our dinner order. While we were waiting for our food a COCKROACH the length of a watermelon falls from the ceiling hits me in the head and is crawling down my hair and shoulder all while Im SCREAMING "oh my God! oh my God!!" until my boyfriend hits it off of me into the next table over. Needless to say i was pretty shook up and shocked and told the bartender what happened and within minutes our server and the manager came over to apologize and put us at a table outside as I was still freaking out. Call me a wuss, but this thing was HUGE and crawling ALL over me. We sit outside and continue to wait for our burgers and the manager brings me a free $6 beer and Im thinking...there better be some serious comping on our bill. I've worked in the service industry for 5 years and if anything close to this had ever happened we would have comped the entire bill for the party. So we eat our 14 dollar burgers, which were delicious... and we get our check and guess what???? NOTHING was comped aside from the beer. NOTHING!!! Outrageous! They need to learn a thing or two about customer service. Had they been a little more gracious and at LEAST comped just my dinner I would have been satisfied, would not have written this review, and probably would have returned. It's just unbelievable and infuriating that they think a free beer is compensation for a cockroach falling and crawling on me. I will not be returning.

Recommends

sfrucht02

Joined 5 years ago

Best burger on the planet.. The wait is insane at this restaurant and of the 10 times I've tried to eat there only twice was I able to stand the wait. Really there's no room inside the restaurant to wait so in the event of rain, sleet, snow, I always bail. That having been said, try Diner during the business week, before 7PM and you'll get a seat.

This is the best burger in Williamsburg hands down. You want to eat this grass-fed burger, you owe it to yourself and your country.

Recommends

danambo

Joined 4 years ago

There are shortcomings but still my fav in Brooklyn. The food is a little too expensive and sometimes the service isn't stupendous, but when I'm thinking of a place to go in Brooklyn and want it to be a nice night out, I always think of this place first. The decor is my kind of thing and I like that it is dark and always lively. The food is usually really good.

Doesn't Recommend

toresi

Joined 4 years ago

OVER PRICE, JUST A SCENE.... I ve been 3 times and never ever will be back again, just a scene, the food is ok, but the wine is totally overprice.

Doesn't Recommend

i222

Joined 5 years ago

Rude service. I usually try two times or three times a place before making conclusions, but unfortunately Diner fell down my expectations. The food was good, however service end up making the dining experience poor. Hopefully you may get a different waiter but the black curly hair waiter that served me that night was awful. He was rude, and not polite at all. Hope you guys get better servers...

Recommends

mrcheese212

Joined 5 years ago

HAd A GREAT TIME. FOOD WAS GOOD ANDTHE SERVICE WAS OK ..BUT PLAN TO GO BACK AGAIN... MY BIGGEST PROBLEM WAS A BIT OF A WAIT ..BUT I GUESS IT WAS TO BE EXPECTED ..BUT WHEN THE FOOD CAME I FORGOT ABOUT IT..

Doesn't Recommend

michaeligor

Joined 6 years ago

Definitely hit-or-miss, for food and service. I had mussels and fries here not too long ago - the mussels were maybe a 3 out of 10 for freshness and preparation, and the fries were cold and soggy. Seriously, it seemed like it was the first time the cook had ever attempted to fry potatoes. Very disappointing. The brunch menu is kind of limited and not terribly brunch-y. It's a cute spot though, and we've had a few good waitresses here.

Recommends

the_zeeman

Joined 6 years ago

A little overrated diner in Billyburg. I've been here several times, and it's hit-or-miss depending on the specials. The steak and fish dishes are fairly good. However, the cuisine gets into trouble when they attempt complex dishes, e.g., pork belly, bizarre soups, cassoulet, etc. They also tend to buy one vegetable for the day and put it into EVERYTHING. Today was zucchini. I love zucchini, but come on. It's summer...

There is a heavy and overly rich aspect to the food. The wine selection is decent, but overpriced, especially for Brooklyn. As for the service, many of the servers are nice, but a lot are uninterested. They like to write the menu on the paper table cloth, but they won't serve you bread or pay much attention, even if you ask for things several times. Today was the day they had no bread, but didn't tell us. It could be the hipster stoicism. All in all, it's a pretty good place, but mostly because there's little competition in the area. Try Dressler down the street for a comparison. Z

Recommends

Contributor

Joined 10 years ago

Hipsters ride high at this gathering point for Williamsburg's romanticized rebel set.. The Scene
The dark refurbished 1920s dining car hosts plenty of hipsters in carefully selected thrift-store clothing. They come for Caroline Fidanza's seasonally inspired daily specials and menu of bistro basics such as mussels, hanger steak and burgers. It's as much about the drinking as the eating, and eclectic locals crowd the bar stools while sipping classic cocktails, beer and champagne; tables along the windows accommodate small groups.

Recommends

franela

Joined 7 years ago

WORTH THE WALK. We decided on a Brooklyn expedition for my husband's birthday and under a friend's suggestion we headed towards DINER not knowing what to expect. Walking under a gorgoeus full moon, with the magnificient view of the Williamsburg Bridge behind it, suddenly, there it was.

Let me warn you that the little corner structure may set some doubts in your mind, but believe me, ignore themand keep on going. We walked into this funky little space that immediately put us at ease.

Love the male staff's lumber looks and the writing of the specials on the paper tablecloth.

And then of course, the food. The food is absolutely delicious, found the appetizer's a bit small though, but worth every last bite.

The only thing that disappointed me was the flourless chocolate cake.