Acqua Santa

Doesn't Recommend

tabasco1013

Joined 10 years ago

2nd time's the last. Went here back in the summer when the outdoor seating area had a nice appeal....the service was horrible then and the food was decent. This time, the service was decent and the food was mediocre at best. Zucchini flowers stuffed with mozz were oil-laden and my beet gnocchi with shrimp was very disappointing. The small shrimp were dry and rubbery and when I sent the dish back to the kitchen, the waitress returned saying that they use 'frozen shrimp so that is wny they have that texture.' Fantastic. I would only go back to try the pizza and would not recommend trying Acqua Santa unless you feel lucky.

Doesn't Recommend

kpangaro

Joined 10 years ago

Not bad, not good. Our meal began well enough with a nice wine, good bread and oil and a good special appetizer. My companion enjoyed a lovely special. I made the mistake of ordering from the menu: a filet mignon with a presentation that sounded wonderful. I ended up only eating the presentation, which was incidentally, not what was described. The meat, however, was wretched. it was not a filet, first of all, it was grissley and tough and unpalatable. No attempts were made by the restaurant to make up for the fact that I had paid 25 dollars for a piece of meat I wouldn't serve in my home, let alone in a restaurant under the guise of being a choice cut of meal that it clearly was not.

Doesn't Recommend

dhavoc

Joined 10 years ago

lousy service/mediocre food. Williamsburgers are drawn to this place because of the nice outdoor setting, but the food is mediocre at best and the service is downright awful. Unless you fit a certain "type," (i.e. wealthy, with money to spend on liquor, apps etc.) plan on spending a long time waiting for an outdoor table. If you're "lucky" enough to be seated, prepare for clueless, snotty service from ditzy test bunny waitresses and run-of-the-mill quasi Italian-French-something fare. In other words, if this place did not benefit from attractive garden seating in an otherwise dreary neighborhood, it would have closed down long ago. Feh.

Doesn't Recommend

jrtyson

Joined 10 years ago

OK Ambience, Appalling Service. I have lived in New York for 12 years, and I have rarely experienced so much attitude to which a restaurant was so little entitled. The unfortunate waitress was so profoundly ill-prepared, ill-mannered, and badly trained her only recourse was to pretend sophistication and haughtiness as a substitute for her complete lack of social graces (probably a function of youth more than character). After expressing some incredulity that a fried fish would take 40 minutes (on top of the 10 we'd waited -- clearly they were backed and were unwilling to be honest with us), the only advice she (and the restaurant) could give was "If you don't like it, the chef says you can leave." Suffice it to say, we did. We went to Miss Williamsburg, and despite it being busy, were treated with decency, respect, and lovely food. Go there. Not here.

Doesn't Recommend

ccccxxx

Joined 10 years ago

never again. I've tried this place twice. The first time I was told I'd get a table in 5 minutes and after an hour and a half I was still waiting. Last night I went and was seated right away, I ordered fish and my husband ordered chicken cacciatore. ten minutes after we ordered the waitress came to our table and told us we had ordered "complicated" entrees and we would be waiting for 45 minutes. She didn't ask us if we'd like to order something else, merely suggested we buy appitizers. Ten minutes later she returned to our table and told us if we have a problem with it we could leave. We tried to explain we didn't have a problem but she merely repeated what she said. I will never return.

Recommends

ashleyjr

Joined 11 years ago

Fancy Garden. This place had a really neat ambiance; the outdoor dining area was spectacular. The music was even very fitting, Frank Sinatra! The service was alright, a little slow, but if your not ina hurry then it's great. The food was really good, not my favorite italian but it was worth going. The prices were even really reasonable.

Recommends

nonajen

Joined 11 years ago

Food=Great, Service=Nasty. I love the food, and have gone back several times, but each time the waitress is a little nastier. The garden is lovely, too, but the staff seems a bit condescending. We've had three waitresses, and only one has been pleasant. The other two seemed not to want to serve my party because we're young and look like students, rather than rich wine-drinkers. Once we practically had to beg to be seated outside because the waitress was afraid it might rain (it didn't) and she said they were full inside and had a private party coming. The salmon, the bread, and the pasta is always great! But if I find someplace friendlier that is just as tasty I won't be back. Sometimes the music is bad pop, too, and does not fit the overall ambience.

Recommends

d0ncheech

Joined 11 years ago

THAT WAS GREAT. I had a little get together with some friends of mine at acqua santa and it was great. The garden is a beautiful place to eat and the food matches the atmosphere. Excellent food and service and it was really cheap, we'll definetely be back