L&M Foreign Cars

Recommends

Jonster

Joined 3 years ago

Ghost in the Machine. There's nothing quite as horrifying as tooling along at 70 in the fast lane during a downpour and having the wipers stop. The windshield is covered in water within two seconds and you're left fumbling for the emergency flashers while you decelerate and pull over.

The first time I brought my '97 528i to L&M, Bill told me he could fix my wiper problem, even though BMW told me they put four mechanics on it and couldn't. But when I went to demonstrate the wonky wipers, of course they worked just fine. Bill told me to come back when they broke again.

Well, I only drive the car on weekends, and it doesn't rain all that much so a couple of years have gone by. With the recent rains, I took the car in and spent almost a grand to get rid of this problem forever. Bill and his boys stand behind their work, and they're quite good at it.. There are enough testaments on Citisearch to prove that.

I was thinking of selling this car, but Mike told me it still has a lot of miles left to go so I think maybe I'll hold on to it for another 13 years. It's a great driver and, now that I feel I have a mechanic I can trust, I hate to let an otherwise good car go.

Thanks guys!

.

Recommends

bdbender

Joined 3 years ago

Best mechanic in NYC, does that mean best in the States?. Look. How many times have you ever been compelled to relate a positive experience with a mechanic? I'm not the only person that has specifically created a citysearch acct to do exactly that, read down the comments... These guys inspire a fanatic level of devotion. When last I was at the shop, I saw a mini come off a flatbed from Las Vegas bc the owner specifically wanted it to be in the capable hands of Billy, Michael, and Mark.

Put simply, You would be hard pressed to find anyone who can do a better job, anywhere. These gentlemen are the absolute best at what they do and great, great people besides. Their labor rate is in keeping with anyone who is actually competent to work on the types of cars that they specialize in and the level on personal detail and attention is unparalleled. Try taking your e46 to BMW manhattan and getting one of the service techs to road test it with you...yea...not gonna happen... This is the first thing Billy does when you bring your car in. Also, the turnaround is ridiculously fast. Each time I've taken my car in, I've had it back exactly when they said it would be done.

I'll preach the gospel for these guys and will never take my car anywhere else again.

Recommends

katstan

Joined 3 years ago

These Guys Are Awesome and Saved Us $1500!!. L&M is the best. We were having problems with our 2006 Mini overheating and brought it to the dealer for an estimate (that they charged us for) - it came back at over $3k!!! We brought it to L&M and $1500 and 2 months since the repair we couldn't be happier. My only regret is having been too busy to write this review sooner. Thanks L&M!

Recommends

alvaromuir

Joined 3 years ago

Good Service. These guys did a great job with my car, worked with both Dad and Michael. Too bad it wasn't cheap - but I guess it was cheaper than getting it done wrong the first time. Would recommend

Recommends

rkrako

Joined 3 years ago

Can't recommend enough. I literally signed up for CitySearch just to write this review -- I am that pleased with L&M.

L&M just does everything right. It is family owned and operated, and you can tell. I dealt with Michael, Bill's son, and then also Bill when Michael went away for a week. Both people were exceptional. They provided great clarity and have very specific and thorough communication. Every single element they were going to work on was thoroughly communicated -- I knew exactly what I was getting into. Service was fast and they were able to make a tight deadline that I had to reach.

When I picked up my car Bill was so proud of the work they had done that he kept asking me over and over how I liked it. That is the main thing that differentiates L&M and Bill and his family -- they take legitimate pride in the work that they are do, and they are master mechanics.

There is only one fault I see with the place, and that's the location. It's tough to get to -- particularly if you don't have a car. But when I dropped my car off they paid for a cab to the subway, which made it a bit easier. But I can't express enough how worth the trip it is.

Really, if you have a German car that you care about and live in the New York area this is the place to go -- hands down.

Recommends

tracyaj

Joined 4 years ago

The search is over. These guys are quite simply the best mechanics in NYC, and possibly the entire Eastern seaboard. (I feel qualified saying this, having had numerous Volvos fixed in 4 states over 23 years.) I dealt w/ Michael who is competent, honest, and personable. He explained in (layman's) detail exactly what my car needed, prioritized the repairs, and helped me come to the decision that my car was not worth fixing b/c of its age, even though that would have meant $ for him and L&M. I'm slightly wistful I won't have a car anymore now that I found this place.

Recommends

VWowner

Joined 4 years ago

Conscientious Mechanics. L&M are the only competent, honest mechanics I have been able to find for my VW - and I have been to quite a few. I have to travel a long way to get to their shop, but in the end having repairs done correctly is well worth the extra time. L&M was able to diagnose and fix problems that were worsened by faulty & very expensive repairs at other shops nearer to my home. L&M is such a positive contrast to my other repair shop experiences, that this is the first review I've ever written. I'm now thinking I may be able to actually keep my 11 year old VW, which before I used L&M seemed impossible because of the frequent & expensive unresolved problems and faulty repairs. I think a lot of the problems with VW is not so much the cars, but the lack of competent places to have them serviced and repaired. L&M is the best place I've found by a mile! If you have a VW Passat with the very common interior water leakage problems and resulting corroded wiring and electronics, L&M can fix it for you, and will take the time to identify and stop where the water is coming from. I paid another repair shop hundreds of dollars in labor for the same thing, only to find out they didn't even try to stop the leaks. But my intention in writing this is not to make this a rant about other bad repair shops. Based upon the problems they have sorted out with my car, I want to highly recommend L&M as skilled mechanics who really do their best to get the job done right! Thanks L&M!

Recommends

dbnyc10016

Joined 4 years ago

Good Mechanic. I bought a VW van and Bill was able to give me a straight rundown of what I'd have to do, essentials and unessentials. It was expensive, but I was informed of what was being done and given options. Repairs and pricing was explained to me clearly so I could understand. I wasn't rushed out the door. I feel lucky to have found a mechanic I can trust.

Doesn't Recommend

Danimation

Joined 4 years ago

They're really just OK.... I really wanted to like these guys, and was fully prepared for a wonderful mechanic experience, based on the preponderance of glowing reviews on this site, but...my experience with L&M was below average to average (at best), and my mechanic search will continue. I think that people have such low expectations of mechanics, that they just get overwhelmed with emotion when they encounter one who is seemingly honest, or otherwise comforting (see almost every other review), and while L&M definitely lay on (and cash in on) a certain style of customer service, that other mechanics would be wise to employ, in the end, I didn't sense that Bill and his sons were any more honest or better skilled than average. I was back and forth to them several times before they kinda fixed my car.

Recommends

adamprime

Joined 4 years ago

great shop. i have a audi a4 with a engine light on for a year ,i took this car to the dealer and other shops ,they all told me they found the problem well after spending $2700.00 my problem was still there ,bill at l and m foreign cars , fix my car in 10 minutes ,was a valve put in the wrong way ,he charged me a diagnostic fee and the car is fine ,the best $120.00.i spent ,they are honest and great .i will go to them even if i have to change a light bulb...adam