Proline Car Stereo

10/14/08

Poor customer service, different unknowledgable technicians on every visit resulting in different mistakes

by Mektec at Citysearch

Proline does not have expert technicians overseeing the installation of audio or video equipment. Besides the prices being high, the customer service there is atrocious. I would take my business elsewhere like Best Buy or Circuit City were at least they stand by there products. I had installed a stereo and dvd system in my car which resulted in numerous problems from the get go. I did at least 6 different visits to correct problems in the installation and still to this day I continue to have electrical problems. I decided to take my problems to the dealership. At the dealership they corrected all my problems which Proline has caused. At my last visit to Proline, a customer walked in complaining of the constant rattling his headrest dvd system is causing. He complained of the constant visits there and the technicians not being able to fix the problem. Just an example of the dissatisfied customers that regret having an installation done there.

• Pros: None
• Cons: Poor customer service, different technicians working on your car resulting in many mistakes.