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Shoes >Bentley's Shoes
144 Montague St, Brooklyn, NY | Directions 1120140.694491 -73.993629
Neighborhoods: Brooklyn Heights
Bentley owner needs to put those 79.99 flats on sale – I have shopped at Bentley's for the past 10 years it is close to my work location in Bklyn. I have been looking at a pair of flats he has which have not gone on sale for the pass four years. I will catch them on sale one of these days. The shoes are a good variety with prices that are moderate but low in comparison to the other shoes stores in area with poorer quality and higher price. The selection of winter boots is exceptional and they have sizes for the people with big feet up to size 13 shoes. Layaway which alot of us girls are doing now because of the tight economy could be a little longer. Cash sales discount of 10% off for all cash sales is good. The bag selection could be expanded. take a hint nothing excites females more than finding shoes and bag to match at a resonable price in the same store. I dont know what went on with Tony, who I think is the owner and the person he had a altercation with but I guess they will settle it. I have had no problem with the sales people and they pretty good at service.
Not good – This is bad bad business someone to me I should try this store but after hearing this report of how this tony guy who is supposed to be the manager switched customer shoes, I have serious reservations and doubts about going to this store. God don't like ugly. We all reap what we sow in life.
Good shopping – I have shopped here every year since moving to the hood - make that 5 times.
I like the fact that:
1. This is store owned by an actual human being, who is behind the counter
2. They have my size in stock (I am tall and have tall feet!)
3. They offers discounts for cash
4. They have beautiful winter boots
5. Also a nice selection of high quality handbags
I have never had a bad experience here.
Bentley's Shoes – Is the worst experience I ever had. I definately agreed with the client who had the shoe incident, Tony is very rude and sometimes he says the wrong things at the wrong time,kind of intrusive. Please, not all his shoes are all that great. I bought somes over the summer and the sole of the shoe came off. I went to Tony to return them and he was very rude about. I would never refer him to anyone. FOR ALL I CARE I HOPE HE DOES POORLY WITH HIS BUSINESS. What comes around goes around. There is no need to treat your clients that way. I no longer shopped there and I told all of my friends who had shopped there.
The manager- not an honest person and many folks confirmed – I went in and bought 2 pairs of shoes,great shoes, I must say. I am a 9 but apparently there was no nine for one of them and I took and 8.5. few days later (with receipt) I brought back the 8.5, hoping that I would get that 9, he checked but there was none, i said to him that it fits ok, my toes are fine but a lil to tight. he said he can stretch it, i though yay. i went to pick it up hrs later and when he gave me the shoes, i decided to try it on again to see if it's better. i realized it was an 8 cuz it was not getting into my foot. i brought it to his attention, he got very defensive and said that i should take the shoe and get out, it's a final sale. i was so shoked and out of words, he place them into a bag and told me to leave, i threw them across the room and said that's not my shoes and i don't want them and why the hell he's got an attitude so suddenly. i refused to leave and he called the cops, i could not believe it and i work in the area. what a bummer! the cops of course profiled me and did nothing about it. Tony the owner said that i threw the shoes at him which was a lie.now i have a court date for disorderly conduct. i know why Tony didn't have my 8.5 shoes, he sold them cuz they were selling and that was the final 8.5. that was wrong cuz i had already paid for those. The cops said i should take the shoes cuz i have receipt, i said no, Tony can have it and make an extr $60 but all i can say is GOD IS NOT ASLEEP! I couldn't even sleep lasst night, i was hurt and still upset at the dishonesy,lies and injustice but I know he will see it come back oneday, cuz what goes around comes around. If he can do that, makes me wonder!
A wonderful shoe store for all sizes – My name is Stephanie ... I have shopped @ Bentley's since I got my 1st job bank in the 80s ... The owner has never wavered in his mannerism, kindness and respect for all of his customers ... If a shoe is not for you ... he doesn't just agree w/you to get a sale ... he'll offer you something that does fit your feet ... or tell you about something that is coming in that would suit you perfectly ... What a "gentleman" and a "kindred spirit" ... I know that he is 90% the reason Bentley's has been in business for so long ... the other 10% is the top quality shoes he imports and displays ... Bentley's has been stead fast in it's business and you can always find a kind face & warm smile in the owner everytime ... I thank him for being patient w/ a young girl (18) just starting out in the "work force" back then ... now (44) I can still find that same kindness almost (26) twenty six years later ... Thank you ... 1000X over ...
Stephanie G ... Brooklyn, NY
Best shoe shopping experience – The best shoe shopping experience I have ever had. Once a Brooklyn resident, now living in Florida, still travel to NY to visit Bentley's shoes. Very knowlegable staff, Owner is very approachable and understanding and best of all if you pay cash you save 10% on your total.
Always a positive experience – The staff is friendly. The owner is HONEST and knowledgable in the ways of ladies shoes! They have a very large selection, and they have reasonable prices.
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