Brooklyn >d'mai Urban Spa
HORRIBLE!. D'mai must be writing their own reviews. There is no way this place could be rated 5 stars, let alone 2 stars. I spent 20% of my visit arguing with the woman giving me a facial. Very uncomfortable experience!
I leave this place feeling very STRESSED OUT. I gave this place 3 chances to give me a high quality facial, and each time, the aestheticians seemed to follow a formula -first they would tell me that my skin is in poor condition (and even get insulting about it), then they would proceed to apply high pressure sales tactics to get me to "upgrade" my facial and buy their own line of products, and finally they would give me advice that was in direct contrast to what my dermatologist tells me. I think I'm going to trust my medical doctor and my gut instincts and knowledge about my own skin over what salespeople posing as aestheticians want for me. I went in there looking to receive a good quality product and a relaxing experience and left each time feeling very stressed out. Plus the facial makes your skin look good for only a day or 2. Not worth the $200+. Will never go there again. Three strikes and your out! I now go to a medispa in Manhattan and am much more satisfied.
We are so sorry that the experience you had with us was not the experience you hoped for. We appreciate that everyone needs to find the spa that is the perfect fit for them. We did want you to know, however, that it is never our intention to pressure or sell- We believe in improving people's skin and transporting them to a deeper sense of calm. We enjoy sharing our expertise and nurturing all of our clients. If that is not what we did for you, for that we are sorry.
d'mai disappoints. I recently had a facial here and left feeling somewhat dissatisfied and duped. When I booked the appointment I chose the type of facial I wanted based partly on what was described and partly on the price. I pointedly asked the assistant whether the treatment included any massage, specifically of my neck and shoulders. He assured me that there would be about 10 minutes massage and said he'd make a note that this was important and that I wanted my neck and shoulders done. Well, the first 10 minutes of my time with the therapist was spent on her (in a tactful and charming way) telling me that I had chosen the wrong treatment and that I needed something else (more expensive...) She did a fairly hard sell on a "special machine" that she thought she should use, which would be another $50, and some other addition, for a further $50. There was also some pressure to buy a "decent moisturizer" (maybe this was the "evaluation"...)And, no massage to speak of! She didn't go near my shoulders, vaguely rubbed my neck for 10 seconds and squeezed my arms and legs. And the facial itself...she had a very light touch - lots of steam and heat, but I've had far better. I left feeling disappointed, and $250 plus poorer. Call me a sucker.
Best Massage in NYC!.
I've had many massages both in NYC at some of the top spas and abroad (in Italy, Croatia, Japan, etc) and the massage I had today surpassed any I've had before. The masseuse had the strongest hands I've felt for a woman. I like a firm massage and usually the masseuse doesn't have enough strength to last for the whole hour, but Vanessa had some of the strongest hands - stronger than many massages I've had done by males. Her technique was like no other - every spot she touched felt so good and she really worked out the knots I had in my back - you could tell that she was highly-trained. The massage also offered other small nice touches - which included a chocolate waiting for us on our massage bed, heated massage tables, a hot towel was pressed on our feet after our feet were massaged, eye masks for our eyes when we turned on our backs, etc. The spa itself is peaceful, warm, inviting, and clean. They did a great job with the design and layout of the spa. Our actual massage (we had a couples massage) took place in a room which had natural light coming through - which was a very nice touch.
Overall I would highly recommend this spa and the massages to everyone. I can't wait to start to tell my friends about this place, especially for those who live in Brooklyn - the location is convenient in Park Slope. But even for those who live in Manhattan - it's well worth the ride out. Again, Vanessa gave the best massage I've ever had and I look forward to going back to her!
Superb Spa - rivals the best spas in NYC with a much warmer ambiance.
Going to D'Mai is like to going to your best friends home...warm and inviting. Only this best friend will pamper you with extraordinary treatments and superb products. The massages are are excellent but the facials divine!
Lana, the facialist, has hands of gold. I have been geeting facials since the early 1980s and this woman Lana is truly the best. Knowledgable, thorough, gentle, pampering and a wonderful soul. Her facials take years off my skin and it glows.They do not push products onyou although there productes are superb and reasonably price for the quality.
All in all I highly recommend D'Mai
nice spa experience. i'm not one for pampering myself - in fact i could be a bit awkward when people are tending to my every need - but at d'mai i indulged. the staff are sweet and mellow (just how you want it for a relaxing experience) and my massage was heavenly. the facility is quiet, sensual, and smells incredible. the decor takes you off the streets of park slope and plops you into a dim & tranquil world, which to some might be disorienting, but that's just what i needed. the massage table is heated (just enough) so you don't have to worry about getting cold. faina was an attentive massage therapist who immediately recognized the problem zones and focused her energy on working them out. it is pricey, but for those who can afford it, or for the special occasion or gift, i think d'mai is worth it.
I LOVE THIS PLACE. I have been to many spas as I travel frequently due to business. I must admit I love D'mai. Whenever I am in the NYC area, I always make the trip to Park Slope to visit D'mai. Thanks for always taking good care of me.
Best of Best. My daughter got me a package at d'mai for Mothers Day my only question to my daughter is what took you so long to send me to d'mai? I arrived for my appointment a bundle of nerves and left completely calm and relaxed. I received both a facial and massage, both were wonderful. The environment is beautiful and very transforming, I literally felt like I was on vacation. I cannot wait to go back.,let's hope my children can take my hints. I highly recommend d'mai.
Best Spa in the City!. I discovered heaven on earth...Or at least heaven in New York! This is the perfect spa with a tasteful and relaxing decor, but most importantly with great estheticians and massage therapists. Everything was worth of a 5th Ave. experience...only with with Brooklyn prices. Cannot wait to go back!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!