Brooklyn Cares Veterinary Clinic

Doesn't Recommend

Sandra D.

Joined 3 months ago

I wished I had read a few more reviews before taking my cat to this place of scam artists. Dr. Hess was a terrible listener and kept re-asking questions I had already answered multiple times. I took my cat there because she was showing all the signs of a UTI; it was text book symptoms. The vet tech was sweet and friendly and very understanding; she was the highlight of the experience. When Dr. Hess came in she began to retake the vitals that the vet tech had already taken and written down for the vet. She felt my cat's bowels and immediately suggested that I send my cat to x-rays because she wanted to make sure my cat didn't swallow a toy. Really?! I was ticked. I explained why I was there and suggestion after suggestion from her oozed with dollar signs. Finally after repeating myself too many times I demanded antibiotics and reiterated the reason for my visit. She told me she never gives antibiotics but instead pain medication to cats with UTIs. How did this woman ever become a certified vet? So eventually she packaged some antibiotics and a serious pain killer that I later read has opiate properties. She wanted me to give her five doses (once every 12hours); I gave my cat one and hated seeing her drugged up. The vet never took a urine sample which was a surprise. By the end I was out $100 ($40 for the visit, $30 for 5 syringes of pain killer, $30 for 7 pills of Zeniquin) and terribly exhausted. If you can, at all costs, avoid this place. Your wallet will thank you.

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heatherdvs

Joined 2 years ago

very efficient and proficient. I took my 17-year old cat in for some recurring UTI problems and other symptoms, and we both had a very positive experience. The office is spacious and clean, the staff was all very helpful and kind, and everyone from the receptionists to the tech to the nurse to the doctor seemed genuinely caring, both towards my cat, and me. The techs were very efficient and proficient, and the vet himself definitely seemed knowledgeable.

I was immediately impressed that Dr. Mann could give me an answer about some cysts in Charlotte's ear, letting me know it was relatively common in older cats and they were certainly benign, whereas another vet had said it was a 50% chance they were malignant and only a biopsy, which would require anesthesia, would be able to determine their nature.

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chelseafergusond

Joined 2 years ago

I love Brooklyn Cares. I love Brooklyn Cares. Everyone there is helpful and thorough - they always take the time to answer questions, and seem to genuinely care about my beloved feline friend. I've had nothing but positive interactions with Dr. Mann and his support staff.

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katherinereinfeld

Joined 2 years ago

Dr. Donovan was wonderful. My 15 year old cat was deteriorating (heart murmur, kidney failure, and cancer) and we spent significant time there over the past few months. They were patient and gentle with Sebastian and with me. I felt good there and Sebastian was also comfortable there, not a common experience for a cat at the vets. Dr. Donovan was wonderful and left me several kind and detailed messages about test results and options. Dr. Mann was exceptional and spoke to my cat and to me in a way that showed me he genuinely cared. I did not choose any extreme measures to extend Sebastian's life, I just wanted him to be comfortable until it was time to say goodbye. When that time came, Dr. Mann came to my apartment and helped me let Sebastian go. Each of the vets and the rest of the staff have been nothing but pleasant and kind to me.

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sally brewer

Joined 2 years ago

They are compassionate and good listeners. I was a little hesitant to try Brooklyn Cares out after reading the reviews here, but reading their philosophy on the website and the convenient location made me give them a chance. I'm am so glad that I did because my experience was all that I could hope for. They are compassionate and good listeners which make them good diagnosticians.

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grant linda

Joined 2 years ago

The name says it all.. The name says it all. I have taken my dog there for as long as we have had him and each time we go they provide excellent care. The first time was for dental surgery, the second because he had swallowed a chicken bone. Both times the Dr. Mann and staff were wonderfully caring and knowledgeable, they took care of our dog as if it were their own. The price was always discussed and made clear before any work was done, and they helped us navigate the rocky insurance waters as well.

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summer6981

Joined 3 years ago

Great vibes. You instantly either get a good vibe or a bad one from an animal clinic, and I got a great one here. If you're wondering about whether to commit to this quality of treatment, go for it. They offered me material about a new program of pet insurance so it's guaranteed that your pet stays healthy - great for conscientious cat ladies like me!, and the doctors have a grounding in holistic medicine so they take a very innovative and balanced approach to treatment (while still being really well-trained in traditional medicine). I'm clearly a fangirl - it's a great addition to the Fort Greene/Clinton Hill area and I'm very glad I chose them.

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bonnielindbeck

Joined 3 years ago

They gave me peace of mind. I felt reassured that my cat was going to be ok, and that's saying a lot seeing as I am a very neurotic pet owner! At the end of the day that peace of mind was invaluable.

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billyeoxnam

Joined 3 years ago

Highly recommend. I highly recommend this place!

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debiscaff

Joined 3 years ago

Excellent quality of care. The quality of care is excellent, the staff are all super friendly and knowledgeable, the atmosphere is soothing (so important when the only thing on my mind was my kitty's health - I felt much calmer than I expected), and the pricing seems appropriate for the thorough but never unnecessary treatment provided.