I've been here 2x now and both have been great experiences. The first time, they 'fixed' a problem that another hair salon created, so I went back a second time. I was nervous when I went back because the woman who rescued my hair went out on maternity leave but I was put in capable hands and had another good cut. They also talked me into dying my hair and picked out a great color for me - they have a very good colorist. All in all, a good place - nice people, good cuts.