Brooklyn >Evolution "The Green Room Salon"
Best Salon Ever!!. From the moment I made the appointment I was impressed with their impeccable customer service. What really impressed was the short wait. I was out in less than 2 hours!! Unheard of for all the other black owned salons I have visited over the past years. The staff was really friendly. My stylist (Jhiovanna?) was very gently and the guy who washed my hair too. FYI: I am very tender headed and I did not leave with a headache, which is very rare for me. Anyway, back to my stylist, she is very talented and I cannot believe she got my hair to look the way it did. Not every body can cut hair and she is very skilled in that. The salon is pricy, but worth every penny. They specialize in all types of hair which is what I was looking for since I am transitioning from a relaxer to natural. I also liked the fact that they were very supportive of my decision to go back to my natural hair and they did not try to push a relaxer off on me. Oh, and finally, they use the best products available.
Jhavuanna is the BEST(please read this review to learn more).
Before reading my review below, please re-read the headline and know that I am only giving Evolution two (2) stars because of the PRICES charged at this salon.
I have been going to this salon for a little over a year now. Here are the PROS: 1) The staff is friendly and the assistants are great -I especially love Vanessa; 2) the salon is warm and inviting; 3) they respect your time; and 4) without question...Jhavuanna is the BEST. She is personable, knowledgeable, a true artist when it comes to styling. Upon my first visit to the salon and my consultation with Jhavuanna, I was comfortable enough to allow her to color and CUT my hair (I normally need to observe a stylist's work for at least a 5-6 visits (if that) before you can put any chemicals or scissors in my head!) Needless to say, the results were AMAZING.
I have been to many salons where the stylists and assistants use a "one size fits all" approach to using products. That is not the case at Evolution. They will definitely consult with you and monitor the state of your hair before determining which products to use. My hair feels and looks very healthy after leaving Jhavuanna's chair.
The downside to this salon is without question the PRICE. I invest in my hair and typically get it done once a week-sometimes twice (not always at Evolution). I don't mind investing in quality products for home hair maintenance or use at other salons. I will spend the money if something is worth it. The problem that I have with Evolution is with the owner blatantly overcharging customers. I purchased a JAR of a deep conditioner from the salon for $50 because I felt that it worked wonders on my hair. The next time that I went to the salon for that same deep conditioning treatment, I paid $35 for ONE (1) treatment application....YOU DO THE MATH...!!! Why charge $35 for one handful of a product, when the entire product itself is only worth $50. There is no reason for the deep conditioning treatments to cost SO much. I?m a business woman so I understand the need to recoup overhead costs?but come on?.!
The owner should review this feedback and think about her clientele?.$35-50 for one treatment application on top of the $45 wash/blow/curl fee is a bit ridiculous.
I enjoy the salon and don't mind paying for good service, but I truly think that if you want to keep your LOYAL customers and maintain repeat business, then Evolution?s owner should reevaluate pricing.
Bottom line?.I love my stylist, like the salon, and hate feeling taken advantage of at the end of the day!
Almost had me fooled.
I started going to this salon over a year and a half ago. I had been dealing with so many other salons where I felt unappreciated as a customer: my appointment time meant nothing, spending upwards from 5 hours in the salon for a wash and set, the wash bowl not being cleaned before my being asked to lay my head back into it, stylists that weren't knowledgeable about how to care for my hair type. It was refreshing to walk into Evolution and have the fore mentioned traits not be the norm.
I've gone to this salan at least 3 times a month and sometimes even as often as twice a week. This is a bit tough because this is definitely not a cheap salon. A wash and deep condition costs me ~$85 and a relaxer ~$190. Since my first visit Jhavuanna has been the only person I've allowed to touch my hair. She's a wonderful, diverse stylist, always perky and funny but never losing focus on the client she has in front of her. I have never once been disappointed by her. I've been less than impressed by several of the assistants they've had in the past but I must say that Jessica and Vanessa are quite fabulous themselves. And although I've never received any services from Misoni, she is by far the most personable person in the salon.
Now being that I'm such a regular customer, imagine my surprise when I called today to reschedule an appointment for 9am tomorrow and was told I would be charged for the services since technically it wasn't 24 hours in advance. (background: I called at 9am: no answer. Called back at 11am when I was told this. In the same sentence the receptionist said they didn't get into the salon until 10am today. This confused me because how can you hold someone to a 24hr cancellation policy when you're not even around 24hrs prior?).
This has certainly put a bad taste in my mouth for this salon and was a bit shocking considering that just two days ago I received an email from the owner (Natasha) asking customers to post reviews of the salon here on CitySearch. I've had several smaller issues in the past. I've also had several people that I've personally referred to the salon stop going because of bad customer service experiences. This was a bit like the straw that broke the camel's back. I love my stylist Jhavuanna but customer service is extremely important to me. It's the primary reason I begun going to this salon in the first place. I can't see myself paying my money at the high prices they charge and the customer service is not up to basic standards. So they can charge me for the services I was supposed to receive tomorrow but that just might be the last money they receive from me.
Im truly sorry to read this review, especially from someone we consider a regular. We send out emails 48 hours in advance to remind clients about there apointments and call to clients that don't have an email. Obviously we are not in the salon 24 hours thats why we give the option to leave a messege and we always return calls in a timely manner. We are truly sorry, We just follow our salon policy so that we can run a proffesional enviroment. Thank you for your support.
a true oasis for your hair. A good friend told me about Evolution the Green Room. I have natural hair and they specialize in natural and organic products. My stylist left my previous salon - Time, so the 'timing' was perfect. The entire staff are warm and friendly. I feel that they care about my hair and take the time to ensure my hair stays healthy. Some salons use products across the board for everyone, but here, they treat the needs of your hair type and use products specific to it. They are located near downtown Brooklyn - next to Macys and Dallas BBQ, so you can shop, eat and get your hair done! 3 vices women love! BUT, i wouldn't limit Evolution to just women, men, you can pamper your coif too! I'm not a 'hairnista' but i appreciate when i get my hair done, i feel good about the natural, healthy products that are being used. My stylist is great! I hope Evolution continues to do great business and stays in my neighborhood!
evolution not a good place to go. I went to the evolution salon to do my hair today because i taught i was a good hair salon the only thing they do is rip people off it is crazy to charge so much for a hair cut and a perm when you don’t really get a hair cut they just trim your hair. and as for styling they don’t know how too
In Evolution defense we have a very talented team. Our goal is to constantly evolve to create the ultimate salon experience. With that being said, it would be nice if a client is unhappy to let management know so that the issue can be addressed right away. Our salon use the best organic products and invest in ourselves so that we can provide the customer the best and the latest, so we charge what we are worth. We apprieciate your comment and would take this as constructive criticism. Thank you!
Amazing Service and Quality. Last week I went to Evolution the Green Room Salon to resolve my hair woes. I walked in with shoulder length, overprocessead, and dry hair. However, I walked out with a striking red bob. I received an excellent Mizani Butter blend touch up and red glaze. All of the employees at the salon are warm, friendly, and very professional. If you need a treat for the New Year or a pick me up definitely go to Evolution the Green Room Salon.
Horrible, Horrible, Experience- STAY AWAY. Worst hair experience ever!! Came in for after-braid maintenance. Salon,s owner over processed my hair and within a week my hair was breaking and falling out. Hair that was once mid-back is now about an inch long. With her hands in my head, salon owner was constantly on the phone, coordinating child- care and pickup as well as her weekend plans. She also "forgot" that she had not finished my hair. 3/4 through the visit she decided she had something better to do and had someone else finish my hair. The entire visit took 6 hours( too much time). Extremely unprofessional, over priced and based on the condition on my hair, incompetent. My follow-up stylist at another salon who has been rehab-ing my hair is horrified. The only thing they did do right was give a nice cut, but since my hair fell out anyway it was a waste. I spent ten years growing my hair only to have them wreck it in one day. Would not recommend to my worst enemy. Stay away.
Good Service. A Great Place to Go. Good service.!!!
Love it. Great place i go there in about once a month - they are always super nice and I leave feeling shiny and new.
Amazing Salon Experience.
I just moved to New York, and I was desperately seeking a hair salon to maintain my hair. I just moved from atlanta, and one thing we have down pack in the south is customer service skills. I've tried different salons in brooklyn and in the city of course, places I felt can manage my hair. (I have alot of hair), but I would constantly get disappointed. However, I was refered to this salon by a friend of a friend. I was amazingly surprise, when I got there I was greeted right away, I sat down with Natasha (The owner) which at first I did not know was the owner because she was just so cool and down to earth. Natasha is not only beautiful on outside, but exudes beauty from the inside, she is also an amazingly knowleable and gifted stylist, and she gave me an in dept consultation. I was so impressed, when I thought things couldn't get better, then I was offered a tea service by her warm and friendly staff and then to top it of I recieved the most amazing hair wash and treatment. I sat back and enjoyed my service and observed how great all the stylist where, the atmoshpere and at that point I new I found my home.........The prices are pretty expensive, but you do get what you pay for and more.......by the way I read that last review and I also got a mani/pedi, eyebrow wax, and lip wax.....not only was the mani/pedi amazing and Miryam the(nail tech) extremely effecient, the waxing room was clean and the spa area was extremely sanitary. I've been to many salons and this place really impressed me( I'm very hard to please).
Thank you Evolution for bringing back that old school customer service........
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