Brooklyn >Mullanes Bar & Grill
“The atmosphere is perfect for meeting up with some friends, getting your weekend started or having a nice dinner.”
“well what can i say, a group of us stopped by this cozy irish ,american bar just in time for happy hour,which i think went from 4-7p.”
“They have a pretty well-balanced selection, with a few good microbrews, as well as lite beers.”
“Ian had the pretentious fake polite customer service voice, and as someone who was being completely non-argumentative and who works in hospitality, I took it personally offensive.”
When bad service happens to a good place.
I live very close to Mullanes, and I live for a great neighborhood spot that has very simple bar food to counter all of the fanciness that's out there. I order take out and delivery there pretty often I even take meetings there during the day when it's not as busy.
I recently was completely disappointed when I went in to pick up a take out order and was treated very rudely who turned out to be the GM!! I walked in to pick up my order and it was visibly busy so I patiently waited for someone to come and take care of my pick up. The woman who came up gave me my total and I gave her cash (I barely paid attention to how much it was I just handed her some cash), she handed it off to the bar tender and told me that he would give me my change. I then waited for him to go get his food for people eating at the bar. I smiled at him when he looked over to let him know I was patiently waiting. Then I said that the woman who took my money gave it to him for change. He yells, "SPEAK UP! WHAT?!" I then repeated myself and he went to go get my change. He then scrunched up his face and yelled across the bar, "46 CENTS!?!??!" I finally lost my cool and and yelled back at him "WHATEVER IT IS!!!!! YES!!!" He handed me my change and said, "Merry Christmas" while rolling his eyes.
As if! I ordered take out!! Was he assuming I shouldn't have waited for my change because it was busy in there? Because it was only 46 cents? Was I supposed to leave that change for him? Why? Because he was rude? Sorry dude. I waited for my change on a busy night. Didn't mean to put you out. How about this, I won't ever bother you again. Let's see how successful your business is if you make a habit of treating your local customers like that.
I called in as soon as I got home and the woman I spoke with apologized and promised a call back. To be continued...
Never Go Here!. I had the worst dining experience of my life here. We ordered two burgers, one with sweet potato fries (which the menu says you can substitute) and a salad which the menu says is an appetizer. First the waiter asked the wrong person if he had gotten sweet potato fries and then they brought them as a separate side. We explained it was just with the burger but they didn't bring the salad until they brought one of the burgers and it was the wrong salad. they finally brought the right salad but with the wrong dressing, in the middle of one person's burger and the other person's burger still hadn't come by the time my friend was finished with his burger. so we went to complain and they were rude and offered us no compensation of any kind and we left without having had dinner. they are mean, stupid people who work there.
Staff Nice, Owner Not A Nice Guy.
In Fort Greene, there are few pubs where you can view multiple events - you can here. Having lived in the neighborhood for ten years, this was a welcome addition. The staff are generally friendly, the owner is another story. His co-owner/wife in nice, but he's got some people issues. My friends and I have stopped going there as we've unfortunately witnessed him berate his staff for little reason on a few occasions. In fact, a few of their staff who we felt comfortable with are now gone - and none of the "locals" we've asked can get a reason why? All staff seem to cower in his presence, this is unfortunate for everybody.
I wonder if they know how much business they're losing because of his obvious, classless behavior? Our money will be spent elsewhere!
Just One Block Away....
and Mullanes will dump you! This bar and grill neighborhood spot is not so neighborly. The dining in atmosphere is good enough but when it comes to delivery, make sure you don’t fall short. Their delivery limit ends at Vanderbilt, I live on Clinton. We have run into this problem before but good ol’ Mullanes pulled through and agreed to deliver one block out side of their very serious limits. I was trying to explain to the woman who answered the phone , today, to take my delivery order and when she seemed still unsure, I offered to walk one block to Vanderbilt to meet the delivery person. Silly? Yes. Sarcastic? I was not. I had spent the day at the doctors and was tired and just wanted some delivery. After I suggest this, the woman put me on the phone with dun dun dun Ian. Ian had the pretentious fake polite customer service voice, and as someone who was being completely non-argumentative and who works in hospitality, I took it personally offensive. Ian told me that they ‘”must have limits” and suggested I come pick it up. I said thank you but that I wouldn’t be coming back at all.
Mullanes is only decent and therefore maybe should be putting in a bit more effort to their clientele.
Beware of Ian!
I LOVE THIS PLACE. Cool atmosphere. Great food. Great beer. Great service. Exactly as advertised. And they even deliver!
Felt compelled to write my first review!. Went in for dinner with three friends on Monday night and must say I really didn't want to leave! The burgers and nachos are the best ANYWHERE, and the staff is very attentive and polite. Great place for dinner with the family or just getting sloshed and watching a game on their HUGE high def projection screen! I guess this means Fort Greene is moving in the right direction.
A great social gathering.. I enjoy coming to this place. Their veggie and turkey burger are great along with their dipping sauce for their fries. I always have a good time when i go. The staff is very friendly and relaxed. My server was nice, and made me feel like a friend, though I can't remember his name. The atmosphere is perfect for meeting up with some friends, getting your weekend started or having a nice dinner. I like their music selection as well, it's as diverse at Fort Greene.
Nice place, but rude owner.. Good food, decent beer and drink selection. Most of the servers are great, but I have found the owner to be quite rude and pushy on several occasions. Not just with customers, but with his staff. Overall, though, a good neighborhood spot. Great place to watch footbal with the big screen in the back.
much needed sports bar for the neighborhood. nice atmosphere, lots of good tvs around for sports watching. great and much needed addition to the neighborhood. decent bar menu, could have a slightly more interesting beer selection (hey, how about our local clinton hill brewery: Kelso?). also, was that nacho cheese sauce mixed in with a pinch of real cheese on the nachos? such a potentially good snack gone bad! tsk tsk! hope that won't happen again....
always a fun time.. I go into mullanes a lot. I go because of a number of different reasons. The first time i went in there the owner came up to me (obviously recognizing a new face) and introduced himself. I automatically felt right at home. the number of beers there are countless. the food is awsome. i have not tried the entire menu but everything i have had has been excellent. the cobb salad is to die for. the service is always friendly/prompt and i never leave the place not wanting to stay for one more drink. i have been there for the super bowl, the oscars, and the nba finals and will continue to go there much more.
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