Dogs' Den Doggie Daycare

11/12/09

My dog kept getting kennel cough from this place

by chavazava at Citysearch

For about six months I sent my rescue dog to dog's den regularly. After a few weeks he contracted kennel cough. At first I thought it was a random thing, took him to the vet, put him on meds and he got better. But, he KEPT getting kennel cough for several months while attending dogs den. At one point the place had to shut down because of a kennel cough "outbreak" in the facility. Eventually I stopped sending my dog there and magically he stopped getting sick. They have not asked me for proof of vaccinations once since I first signed him up (it's been about a year now) and I assume they do the same with other dogs. Perhaps this is why the dogs kept getting sick? All I know is that I no longer send my dogs there.

• Pros: he spent less time there
• Cons: expensive vet bills!

11/10/09

Good place for any Dog

by PauL C at Citysearch

I am the "Kennel Tech" mentioned in this very misguided and ignorant review of this facility. The reviewer was there this morning for evaluation purposes only. All "kennel techs" must undergo this very basic requirement. I doubt any business hires random people to begin work without training. The dogs who board every night are brought up from their kennels into the playrooms where they NATURALLY begin to RELIEVE themselves. Of course the room will get messy but if the employees and trainees are attentive and thorough the rooms are cleaned rather quickly. And i can honestly say that I do clean up after them as swiftly and efficiently as possible. As for the dogs eating their own feces it is, unfortunately, a very common occurrence in kennels,shelters etc and I'm sure anyone with experience could vouch for that. The facility is cleaned constantly by all of the handlers and night personnel who work there. I personally see to it that a clean and safe environment is provided to all dogs under my supervision. The reviewer can waste the time of the humane law enforcement officers with her frivolous and ludicrous complaint but our 24/7 webcams speak for themselves. I speak as a witness to what really transpired today in hopes that I can refute this unfounded review. Feel free to contact me with any questions or watch me work my shift mon-fri on the dogs den big room webcam!

Sincerely,

Paul C the kennel tech

11/10/09

Terrible place for any animal - completely awful

by Mercedes D at Citysearch

Let me preface this review by telling you I had an "interview" at this facility just this morning.

I have been working in animal welfare for several years, having worked for the ASPCA and a veterinary clinic. You better be believe I am placing a complaint with Humane Law Enforcement about this place TODAY!

I arrived before 7AM this morning for an interview for a position as "Dog Handler," which, for them, is a fancy word for Kennel Tech. As soon as I walked through the door, the stench of urine was overwhelming. It was absolutely awful. After a few minutes, I was taken to a back room where at least 10 large dogs were kept. There was feces and urine everywhere. All over the place. The dogs were trampling in their own feces and urine, and several were eating feces. It was disgusting. How hungry could those dogs have been to start eating feces? Part of my "interview" was to help Paul, a worker, clean up the room. I wasn't even hired yet. Needless to say, those dogs were surely sleeping in those conditions, in their own feces and urine, all night long. I got feces all over my shoes because I couldn't avoid stepping in it. Of course, I helped clean the room, not only because I was trying to be agreeable for the position, but because I was in utter shock and felt so sorry for those dogs. There is so much more to this review, but the website allows me only so many characters. For more info, just email me.