Brooklyn
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Urban Optical
“Great experience, sleek frames and comfortable contacts”
“He gave me a good contact lens prescription, and I'm happy with the frame selection, but now that I have my stylish frames, I'm never going back.”
“Urban Optical is a good place to find stylish frames, but I'm not a fan of the service.”
“The staff was very friendly and concerned with my mothers eye problems.”
“And he's been very kind to me when purchasing pricey new frames.”View Less
Worth going back to. I've been going to Urban for the past four years and while the business part seems a bit disorganized - the shop hadn't really entered the computer age last time I was there - the people are friendly and Adam (the doctor) knows how to fit the right contact. Even better, he'll explain *why* he thinks that particular contact is the right choice for you and do his best to offer you a fair price. …
Beyond Disappointing. For someone who doesn't have a lot of free time, this is not the place for you. I went to Urban Optical last summer to get a check-up and new contacts/glasses. I originally saw Adam (who took a personal call on his cell phone during my exam) and he ordered the wrong contacts for me 3 times. I went back a forth time to see a different Dr and finally got the correct perscription...however it took two tries to get the order correct. My time is valuable to me and so are my eyes. I will never be going back to this place and I don't recommend you do either. …
Good clerks, bad doctor.
Urban Optical is a good place to find stylish frames, but I'm not a fan of the service. The clerks are all good, but Dr. Friedland is always in a rush. I'm light sensitive and always have a
difficult time getting my eyes dilated and having the light shined in. Dr. Friedland gave up on giving me my exam - meaning that I have to wait a full year for my insurance to cover having the health of my eyes checked. I've never had a doctor "give up." Most are patient and work with you to accomplish the task at hand. He also made me come back three times because he kept on running out of time for my appointment.
He gave me a good contact lens prescription, and I'm happy with the frame selection, but now that I have my stylish frames, I'm never going back. The eye exam is too important to miss!
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great spot. The service was perfect. I walked in and felt no pressure to buy anything in the store even though I must have tried on 50 pairs of glasses. The staff let me do my thing until I asked for help at which point they were VERY helpful. Good selection in styles and price. I'll definitely go there for my next pair of glasses (and I'm very picky). …
Urban Optical - great service, friendly and attentive staff.
I've gotten my glasses from Urban Optical for nearly 10 years now. The only time I lapsed going to Adam & crew was when I was with my optician girlfriend, who gave me a better break than, frankly,
anyone could. Since she's closed her business, I've been back at Urban Optical and can't think of going anywhere else, although I look all over for cool frames. In the event that I find something I might like better elsewhere, I know they'll go the extra mile to order what I want, or find something that will meet my needs.
I also have various needs with frames: progressive lenses, strong prescription and a super small bridge means that I'm not an easy to serve customer. Other places have made me feel that my needs are "too demanding," at Urban Optical, they work with "what is" and satisfy.
They're really great. No need to go anywhere else!
liz, brooklyn, ny
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