Jackrabbit Sports

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gliderman

Joined 2 years ago

Upper West Side Store is excellent. Haven't been to the Brooklyn store but I've been to the Upper East Side store, where the staff is fairly helpful but not memorably so, and the Upper West Side store, where they really go the extra mile, so to speak. Understand that they hire runners and triathletes, not podiatrists, so their shoe recommendations are to be taken with a grain of salt. But they take their time with each customer, they tend to be knowledgeable, and it's a much better experience than Super Runners, which used to be great but has deteriorated, servicewise and selection. Also, once you spend $100 at JackRabbit you get a ten percent discount for life. The one complaint: their phone service is the worst. No matter what store you call you get a central location and, as often as not, a recording instead of a live person to answer your questions. This is so bad I think I'd rather than go to Modell's than deal with it, but in fact, I'll deal with it until they wise up and change it.

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concretetvron

Joined 4 years ago

Friendly informed staff.. I've been running for 30 years and the JackRabbit stores are about as good as it gets. No big discounts but service and an informed staff.

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Contributor

Joined 10 years ago

Editorial Review. Gear and equipment for running, swimming, cycling, yoga and more, plus running, swimming and triathlon supervised training programs.