save

The Mac Support Store

168 7th Street, 2nd Fl, Brooklyn, NY | Map it  

11215 40.672801 -73.990500

(718) 312-8341 | View Website

Sign in to Write a Review

My Rating

Features

Neighborhoods:
Gowanus
Categories:
Computer Hardware, Computer Repair

View More

Payment Methods:
MasterCard, Discover, Visa, American Express, Check

View Less

Review Highlights

menu variety
100%
“Called several times - and got vague answers ("we're now doing *extensive* diagnostics, after we've done the *regular* diagnostics", yeah, right).”
service
62%
“Apple employees are usually so friendly and helpful.”
value
62%
“The price to repair my video iPod was very good compared to other places that were closer to me.”
wait time
0%
“To the point: my kids hated the B/W G3 they inherited because it was too slow.”

Reviews for The Mac Support Store

ShannonNace

Member since May, 2012 View Profile
2Reviews
0Photos
Joined 8 days ago
5.0
May 13, 2012

Best Apple store right here!. I had called the Apple Store before I knew about this place and the Apple Store doesn't even fix iPods! The Apple Store just wants to sell you another iPod, which is annoying. I brought The Mac Store my 3G iPod and later an iPod Classic 160Gb and had no troubles whatsoever. No bent parts or shoddy work. And they turned it around in the time they said they would.

The guy there talked a little fast but that place is VERY busy and I saw him wanting to keep up with the many customer service requests. It was a good experience and I would recommend it.

View More View Less
0

DTroy20600

Member since Apr, 2012 View Profile
2Reviews
0Photos
Joined 28 days ago
5.0
April 23, 2012

Respect The Store. This place ROCKS. I had my iPod fixed there but also wanted to see how garageband worked. Guy there gave me a full demo answered a zillion questions and I was sold. Bought the works and I love my new toys. Had a few more questions later and had no problem calling them up. I LOVE having this place there when I'm home from touring. They know it all but don't act uppity about it. Sweet….

View More View Less
0

simonmitch

Member since Mar, 2012 View Profile
1Review
0Photos
Joined 2 months ago
4.0
March 15, 2012

Very satisfied customer. I brought my 17" iMac to the Mac Support Store because it would not turn on and I didn't know what was wrong. Now I have my computer back, fully functioning with a new hard drive. I couldn't be happier with the service that I received here and would bring my computer back. Whenever I had to deal with the store, the employee at the front desk was always professional and helpful. I would recommend this store.

View More View Less
0

Terry Orme

Member since Feb, 2012 View Profile
2Reviews
0Photos
Joined 2 months ago
5.0
February 28, 2012

They are great.. I had a terrible problem with my brand new iMac and they were able to fix my problems and give me tips on how to get the best out of apple.

0

paminbrooklyn

Member since Jun, 2011 View Profile
1Review
0Photos
Joined 10 months ago
4.0
June 27, 2011

Yep it's good. Awesome place! I bought my first Mac there last week and was very pleased with the fellow who I spoke to on the phone then later in the store. Cool atmosphere as well - thank you!!!!

0

See more reviews for The Mac Support Store

Things to do near The Mac Support Store