11/05/09

These guys know what they are doing

by BKaplan

My grandmother had passed down a beautiful rug she has had since she was married. It was in storage for over 2 years and after opening it up, I thought it was not repairable.

My coworker suggested to give 1800-NYCarpet a call, they had done a rug cleaning for him in the past. When the technician came I was so surprised to find out that the fringes can be prepared and the color restored.

They told me delivery would take 3 days however it was pushed to 4. I didnt mind after I saw the rug, it was beautiful. I highly recommend anyone with rugs to give them a call.

Good service, good results. Im happy.

• Pros: Repaired my rug
• Cons: Took a day longer than expected

11/05/09

Very Impressed.

by Richsin

I called 1800NYCarpet last week to schedule carpet cleaning for my entire home and 2 sofas for today and they just left.....I am so pleased I had to leave a review.

Great Service! My carpet looks almost brand new and the technicians were very skillful around certain problem areas in the high traffic areas of our home. The sofas have seen much better days before they came, 2 kids and a dog will do that....but after the cleaning and scotch guard, wow...no need to buy new couches.

I will definitely recommend them to anyone.

• Pros: Quick Estimate, Skilled Technicians
• Cons: None this time.

10/31/09

Transaction in the street

by Appalled customer

NY Carpets provided a same-day initial estimate. This is where the good news ends.

• Pros: Quick initial estimation
• Cons: Too many to mention