The V Spot

08/20/09

Bad Attitude - the perfect seasoning for Mediocre Food

by enoughtoil at Citysearch

I went to the V Spot today for the first time in months. The food was never that good, just okay, but they used to offer a $10.00 discount ticket for every $100.00 purchase, and since I had one of those tickets, I decided to give the place another try. But the situation just went from bad to worse. First, the woman behind the counter told me, matter-of-factly, that the restaurant no longer honors these tickets. I did not argue with her, but just ordered some food to go and, while waiting, ordered and ate a plate of french fries. Second, as I was eating, this terrible raucous music came on, played very loud. I went to the woman and declared that I was trying to eat. When she did not understand what I was getting at, I asked her to turn down the music. She replied that I should have asked her directly rather than in this roundabout way. Perhaps she was right, but her attitude still sucked, since the restaurant should have known better than to play such ear-devouring music in the first place, especially at such a high volume.

Anyway, when I got home, I called the V Spot to try to articulate the problems I'd had at the restaurant and reached the same woman. She insisted that the restaurant had no obligation to honor the tickets they had issued, oblivious to the fact that such dishonoring was a breach of contract as well as a violation of basic ethical norms. She would not even concede that it would have been good etiquette and good customer relations to at least have offered to let me have the french fries for free. She also insisted that I had improperly voiced my request to turn the music down. When I insisted in return that she should have known better than to play the "music" at that volume in the first place, she hung up on me.

In my opinion, this is not a customer-friendly place, nor is it one you should go to if you are seeking delicious food. On the other hand, if you like to be abused and enjoy mediocre food, this place is perfect!

01/05/09

HORRIBLE SERVICE AND FOOD! Want good Vegan/Veg - go to S'Nice up the street!

by bklynight at Citysearch

Firstly, I should say that I'm not vegan/veg, though eat and enjoy vegan/veg foods.

I've been to V-Spot 3 times over the years. The first time, I wrote off the bad experience as a new restaurant finding its feet and mistakenly hiring incompetent/unfriendly waitstaff and charging $7 for a bean burger consisting of a small bun and a handfull of beans.

The second time I went, I was equally unimpressed with the food, the staff and the pretentious attitudes that are oftentimes wrongly associated with places like this, though at the V-spot, the attitudes were present (i.e. hipster, lazy, egotistical, holier than thou attitude).

My sister, a vegan, was in town over the weekend and desperate to try V-Spot, despite my claims that I'd never go back. The waitstaff was beyond horrific. In addition to asking for menus, water, salt, utensils and the status of our food, the food took FOREVER to come (in a restaurant that had possibly 15 patrons). My friend is gluten intolorant and asked about ingrediants in an item, the waitress responded that she didn't know, but probably it was probably ok, though never checked or asked the chef. (She ordered something "safe," as she didn't want to risk getting sick with the waitress' guess about ingredients.)

I ordered pasta with marinara and veggies - the safest thing I could find on the menu (how can you screw up pasta?!) and home fries. The pasta was passable and light on the sauce means LIGHT, but at $12/plate, it should be passable! The homefries came after the rest of the food STONE COLD. I did get hot ones, though had to flag down the waitress (as she never once asked us how we were enjoying our meal, despite being the table next to the register/bar).

Now, I will never EVER go back. The food was sub par, the service was horrific and the scene was dull, at best.

The next day, sis and I went to S'Nice (5th Ave, 2nd St), also vegan/veg and both of us loved the food, staff and ambiance! GO THERE INSTEAD!

• Pros: Close to my apt
• Cons: waitstaff, food, prices, waiting for food, having to ask for everything you need/want

12/18/08

Great Brunch!

by feedmefast at Citysearch

I've now been here 3 times for brunch and all 3 times I loved it! They have brunch on Saturday and Sunday which I really like. The best is the breakfast burrito and the tofu scramble. Get the bacon-but pass on the sausage. And you can order a side of pancakes-which I love. The mimosa was very strong so I only had one-but they do offer unlimited for $10. Take your friends here and show them how good vegan food can be. Trust me-you won't miss out on anything.

• Pros: Two days of brunch, great food!
• Cons: Pricey, but they have a frequent diner discount card