Coco Roco

05/26/09

don't go if you like good service

by thewwdot

never felt compelled to write a restaurant review before but the total lack of customer service at this spot is such a blower. i had to wait an hour for cervice and got nothing but ATTITUDE from the waitress and manager. wasn't even looking for a freebie, just some customer service woulda been nice. i've been about 4-5 times in the last year and the service has gone from bad to atrocious. it seems they have one waitress and she has gotten real big while her customer service has gotten real small. if you feel it would be a privelege to go spend your money with some jerks who don't appreciate it, knock yourself out but otherwise, i'd skip this spot.

• Pros: good cervice, food overall good
• Cons: you'll wait hours for it

11/28/08

My go-to restaurant for a group

by a_brit_in_brooklyn

Never had a bad dish here, but some are better than others. Wine isn't great but cocktail menu is unusual with good Mojitos. Paella is very good and Chicarron as a main course is superb, and survive well as delivery. Salsa Criolla is addictive. Husband is a big fan of the rice pudding.

Often go with a big group and service is fine, never had a problem there, bar staff make a strong drink and the back garden is delightful in the warmer weather. Some nights there is live music and the happy hour is great if you can get there before 7pm.

Cute tableclothes with crayons are fun for kids and drunken adult squiggles.

• Pros: Massive portions, good for groups, cocktails
• Cons: Some menu items only average, choose a fave and stick to it!

06/10/08

Horrible experience

by steeler533

My girlfriend and I went to Coco Roco on a Tuesday night and waiting an hour for food. Despite the food being below average at best they had one waiter for the entire restaurant, and one busboy. Very much like the other woman who reviewed the restaurant, we got not explanation or apology. I understand if someone called in sick or whatever but you need to explain delays rather than simply ignore. At the end of the meal I waited 15 minutes for check which never arrived. I actually borrowed a menu from the table next to me and calculated my own bill and took off. I would never go to this place again other than perhaps to tell them how much of a dump it is.

• Pros: none
• Cons: all