Brooklyn
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Coco Roco
“Cute tableclothes with crayons are fun for kids and drunken adult squiggles.”
“Often go with a big group and service is fine, never had a problem there, bar staff make a strong drink and the back garden is delightful in the warmer weather.”
“Wonderful food, marvelous service, sensational mojitos and the setting is simply lovely - indoors or in the garden.”
“Regardless, we enjoyed the overall experience and will definitely be returning to sample other menu options!”
“Fine food, really terrible customer service”
“While the service is still a bit touch-and-go (friendly but slow), the food remains excellent and an incredible value for the price.”
“Our waitress was very nice, but she miscounted the number of orders and we were short one plate - it came out about 10 minutes later, and she was very apologetic.”View Less
service more attentive, since last visit in july. service much better than last visit, seems more friendly, was greeted at front by pleasant man dressed neatly , more organized more busy than last time, saturday nite i guess, cool place to hang , food always good…
don't go if you like good service. never felt compelled to write a restaurant review before but the total lack of customer service at this spot is such a blower. i had to wait an hour for cervice and got nothing but ATTITUDE from the waitress and manager. wasn't even looking for a freebie, just some customer service woulda been nice. i've been about 4-5 times in the last year and the service has gone from bad to atrocious. it seems they have one waitress and she has gotten real big while her customer service has gotten real small. if you feel it would be a privelege to go spend your money with some jerks who don't appreciate it, knock yourself out but otherwise, i'd skip this spot.…
My go-to restaurant for a group.
Never had a bad dish here, but some are better than others. Wine isn't great but cocktail menu is unusual with good Mojitos. Paella is very good and Chicarron as a main course is superb, and
survive well as delivery. Salsa Criolla is addictive. Husband is a big fan of the rice pudding.
Often go with a big group and service is fine, never had a problem there, bar staff make a strong drink and the back garden is delightful in the warmer weather. Some nights there is live music and the happy hour is great if you can get there before 7pm.
Cute tableclothes with crayons are fun for kids and drunken adult squiggles.…
Horrible experience. My girlfriend and I went to Coco Roco on a Tuesday night and waiting an hour for food. Despite the food being below average at best they had one waiter for the entire restaurant, and one busboy. Very much like the other woman who reviewed the restaurant, we got not explanation or apology. I understand if someone called in sick or whatever but you need to explain delays rather than simply ignore. At the end of the meal I waited 15 minutes for check which never arrived. I actually borrowed a menu from the table next to me and calculated my own bill and took off. I would never go to this place again other than perhaps to tell them how much of a dump it is.…
Fine food, really terrible customer service. I don't like just blasting a place for one bad experience, but nothing upsets me like really rude customer service. My boyfriend and I went for weekend brunch. After seating us and taking our drink orders, they let us know the kitchen was running behind despite the fact that the place was half empty, but took our orders anyway. We waited an hour for our food, during which time no one came to check on us or let us know why there was such an extreme delay. When we asked to speak to a manager he refused to offer any discount or even a complimentary drink for the wait. Even more annoyingly, no one apologized or even acknowledged the inconvenience. When it finally arrived, the food was good, but we won't be going back after being treated so poorly .…
