Brooklyn >Pets & Animals > Empire of the Dog
415 Grand St, New York, NY | Directions 1121140.711873 -73.953803
Terrible Trainer! Not worth it! – A while ago I took my dog to this trainer and got none of the results I was looking for. There results were beyond terrible. I had to actually get my dog retrained with another (BETTER) trainer. Of the three things you are suppose to list as your main concerns for having fixed only one was, and that wasn't done that well. I would not recommned this dog training service to anyone. It's too expensive for the medicore results you get. Save yourself the hassle and go somewhere else. Your bank account will thank you later... so will your dog. Get your pet trained elsewhere!
The only reason I didn't use one star is because citysearch wouldn't let me. This service isn't worth a two star rating.
I'm so sorry that you were so unhappy and angry about your experience with our company. Although it not being fixed entirely in a single consult, doesn't sound "BEYOND TERRIBLE", just that it may have needed some tweaking.
I wish we had known at the time and were given an opportunity to trouble-shoot the difficulties with you. If dog training were math I'm sure we could always be more sure of the results in advance, but since it's not I try to let clients know that things may not always go how we predict or desire and we need to regroup at times and look again at the issue. I TRY to fix many things in a single session to make it time and cost effective, but sometimes the list, or issues can be too difficult or involved for that time frame. I rely on clients to check in and give us an opportunity to tweak our plans together and find something that works.
I offer all sorts of free assistance by phone after the consult to do just that for these sorts of instances.
Small Change, Big Reward! – A little over a year ago we got our dog Charlie. He was 2 years old at the time and demonstrated SEVERE separation anxiety. Throughout the past year we have worked with 4 dog trainers to address this issue. Denise is one of these 4 trainers, however, she stands miles above the rest. Let me explain...
1) LISTENING TO ME ABOUT MY DOG: In working with other trainers, I was often left with a feeling of "yeah, but that's not my dog" or "that doesn't really make sense to me from what I know so far". It really seems as though many trainers have the same prescribed program for every dog no matter what the issue. In contrast, Denise took detailed information about my dog, asked specific questions, and responded with a plan that made so much sense based on our dog's needs.
2) SMALL CHANGE, BIG REWARD: While other trainers detailed these tedious plans that seemed impossible to implement, Denise thought about how she could make it more reasonable for us. She helped us to make small changes in what we were doing, which would in turn make big changes in our dog's anxiety level and behavior.
3) RESULTS: While a dog prone to separation anxiety will probably never be completely cured, our dog is now showing no consistent anxiety. He has also improved on his leash walking and some residual house-training issues based on Denise's suggestions. Overall, our enjoyment of our dog has sky-rocketed and we believe his quality of life has greatly improved! We greatly appreciate Denise's expertise.
Housetrained in Three Days! – After three days of board training with Denise, our puppy is completely and PERFECTLY housetrained. More importantly, this was accomplished with positive and loving methods in a clean and secure environment. Our experience wih Denise's board training program exceeded all of our expectations.
When we dropped off our puppy, Denise reviewed our current practices and procedures with him and set goals for the three day of board training. All of them were met. She taught him to go outside, within minutes of being taken outside. She also taught him to go according to a timetable that reflected our work schedules. When we picked up our puppy three days later, Denise spent over an hour with us discussing the housetraining procedures, schedule and other behavioral issues of note. She also prepared written documents for us to take home and review.
During the three days of board training, Denise updated us of his progress via emails and calls. She even sent us pictures of him, happily playing in her home.
In addition to housetraining, Denise also worked on his puppy etiquette. Our dog sitter noted that he has returned from board training with the manners of an "adult". He now sits at doors, elevators and stop lights; and waits patiently for treats and dinners.
I also want to highlight Denise's integrity and honesty. In initial conversations, she had warned us that she may not be able to accomplish our goals in three days and that it may take up to five, which gave me pause. However, after two days with him, I asked Denise if she needed more time with him, and she declined, explaining that his progress was excellent. Boarding is a costly option and I value that Denise did not recommend more than what was necessary.
Denise is a miracle worker!! – I can't tell you how much your one "fix-it" session did for us. Our nine-month old puppy has responded so well to the training tips you recommended. I'd say 99% of all the issues we had with her (boredom barking, begging, nipping, housetraining problems) disappeared within two weeks of your visit. Thanks so much.
The Best Dog Trainer Bar None – I could tell you how Nogs, our nine month old chocolate lab, never so much as nibbled at a shoe or a piece of furniture after her first puppy kindergarten class with Denise. Equally, I could tell you how Nogs impresses our friends and guests when she performs such fripperies as the "paw shake" or the "puppy push up".
No, instead I will tell you what happened to Nogs yesterday and how we almost lost her for good.
We were out at Floyd Bennet Air field, playing soccer on the beach. Nogs had just saved another last minute penalty when the wind took her ball and deposited it in the water. Now Nogs is a formidable swimmer, and takes a dip most mornings but today she hadn't bargained on freak winds and currents to match that whisked the ball from her jaws. Her instincts as a water dog compelled her to chase on, even though the wind and the current were carrying the ball -- and Nogs -- at a rate of nots normally reserved for small pleasure craft, not labradors. We called her back, we yelled and screamed, but nothing could break her focus on the ball -- which was now speeding towards Portugal. That was when panic set in and we realized Nogs could easily be a gonner. Then I remembered Denise's "Puppy Tractor Beam" we learned at Puppy K2. And so I began to whoop and clap and make noises like a human claxon and Nogs turned her head to look at me, and let the ball escape. She realized she was about a half a mile off shore and that the current was too swift for her liking, and started to swim perpendicular to the beach to get herself out of the rip tide and then she headed inland. Once or twice she turned back to look after the ball but another whoop and a clap and she focused on us again. Back on dry land we realized, that if it had not been for Denise and her excellent training Nogs wouldn't be curled up asleep on her rather dirty old cushion in the corner of my office right now. She'd be in Portugal, or worse. So thanks Denise, Nogs loves you, and so do we.
Denise is wonderful! – As parents (novice pet owners) who had finally given in to our seven year old's pleading for a puppy, we decided to try Denise's class. We found the class on the Internet, were a little unsure of what to expect.
A great surprise! "Puppy kindergarten" turned out to be the best experience in every way, for everybody!
Our daughter adored the class--it's a lot of fun-- and quickly learned techniques to handle and train a rambunctious pup. She's proud of her skills, and we are all on the same page now in this new endeavor.
Denise is wonderful--with dogs, children, owners! Her class is well organized, she is competent and enthusiastic, and makes all participants feel comfortable. We've come away with a lot of confidence and a much better behaved dog.
Thanks, Denise, Empire of the Dog is terrific!
Effective and efficient – I took my 7 month old puppy to Empire of the Dog for basic obedience. They squeezed me in to the class right before it started which I really appreciated. The class was fun, the instruction was simple and my dog got it right away. I enjoyed all the tips I learned as well. Truly is a great class for an urban dog owner.
Dog Trainer Extraordinaire!!! – Denise is amazing with my difficult dog and her training method is a perfect match for us. Her confidence, hard work and obvious love for animals is apparent with the success we've been having since the very first session. We are relieved that we can finally feel confident that we will succeed in fixing our dog's urgent behavioral issues. Do not hesitate to work with Denise...she's a keeper!
Urban Agility Fun! – Urban Agility was the third class we have taken with Denise and we loved it! We learned new tricks such as over, under, through, up, and even got to play with a frisbee and skateboard. Not only was the course content excellent, but Denise gave each dog individual attention and tips. As always, she is patient and understanding with us as sometimes slacker parents who do not practice the homework as much as we should.
Urban Agility – Fun class and very helpful! Great for city living. The dogs learn how to be fearless and have fun jumping over and through mini obstacle courses. Thanks Denise.
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