Brooklyn >General Merchandise Stores >
Perfume >Christopher Brosius Ltd
“Better yet, they offered me half a fresh bottle free of charge, since they were out of stock and it was the last remaining bottle of the scent, and offered to call when they got more in stock in about a week.”
Classic customer service + fantastic fragrances = pure heaven.
I don't normally take the time to write a review of a store unless the experience was truly remarkable - usually in a negative way, but I had such a fantastic experience at CB I Hate Perfume that I had to create an account just to comment.
I purchased a fantastic scent - Winter 1972 - at CB, before I noticed that the atomizer did not work after leaving the store. I brought it back and they immediately swapped the top and apologized. After I had left the store, I slipped, and dropped the glass bottle on the sidewalk outside of the shop shattering it into about a million little pieces. I brought it back in, only to give them the shattered bottle and ask them to throw it out, but the shop attendant told me to wait until the owner, Christopher (CB himsef) came back to see if they could give me a discount on another bottle. Better yet, they offered me half a fresh bottle free of charge, since they were out of stock and it was the last remaining bottle of the scent, and offered to call when they got more in stock in about a week.
This is exactly the type of customer service that keeps customers going back loyally for years. I will definately be back in the future for all of my perfume needs, and I have been telling everyone around town about how fantastic my experience was.
Thanks CB I Hate Perfume!!
Unique and original scents from a super precise perfumery..
This perfumery refreshes the way people think of and use scents. Christopher Brosius markets his diminutive bottles of spot-on, alcohol-free fragrances from this spare, silver-floored studio in a post-industrial area of Williamsburg. Single notes (such as boiled rice or hay) precisely replicate the real thing, while complex, whimsically named perfumes, like suntan lotion-heavy "At the Beach 1966" and cinema-inspired "Mr. Hulot's Holiday," invoke thoughts and emotions of specific times and places.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Christopher Brosius Ltd on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.