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Day Spas >Element Beauty Lounge
73 5th Ave., Brooklyn, NY | Directions 1121740.680426 -73.977435
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Neighborhoods: Park Slope
I really want to give one star for the manicurist attitude, but two at the end since it was still a decent job.
With all the raving reviews about how they massage your arm and leg during the service, I received none. When I mentioned that to the poker face lady, she went on as she didn't hear me. I received what I could have spend $13 in my neighborhood mani/pedi place with much better massage.
She did file my digits, polish them and shine them. I paid for the hot cream mani and pedi and what I got was 10ml cream with some oil (definitely not essential oil) and she rubbed on me less than 5 seconds.
My nails and toes looked nice now, but the experience was much less spa-like.
Dangerous Service!! – I have been to Element many times in the past and never had a problem. However I recently went for an eyebrow wax and it was a disaster!. It stung a lot when the technician finished but I didn't consider it that unusual. I woke up the next day and realized that I had been burned and I had scabs under my eyebrows where the tech used the wax. Clearly the tech didn't know what she was doing.
subpar massage – went for hand massage. towels were way too hot. she did the same repetitive mvmt over and over. 20min cost $25. not impressed,
amazingly accommodating and friendly service – I went here two weeks ago with 11 other women,. It was the day before my wedding and I didn't want a bachelorette party -- just a bunch of us to get our nails done together. I ended up here because a more well known salon was being extremely difficult. SO GLAD THAT HAPPENED!!! These ladies were amazing! When I called on the phone to make an appointment, they were super friendly and had no problem with us deciding which type of manicure and pedicure to get when we arrived and we didn't even have to pay in advance (like the other salon required). When we arrived at the salon, they were very welcoming and started on us right away. We got to look at their menu of services while they began and they have a great variety -- and all at a more reasonable price! The ladies did an amazing job on everyone's nails and even helped us on with our shoes at the end -- making sure we didn't ruin our new pedicures by putting oil and a protective plastic wrap over our toes. They even gave everyone a travel size lotion and I got something extra special for being the bride! It was a great experience and I would highly recommend this place to anyone and everyone! I will be getting my nails done here from now on!
Organic beauty treatments pamper Park Slope's conscientious residents. – In Short
You can relax at Element beauty lounge knowing that you aren't going to ruin the environment (or your skin) with harmful chemicals. The spa is dedicated to organic treatments for your face and body--they even use organic wax for their waxing services. The modern decor will transport you to a Zen garden and all the spa chairs have massage settings that will calm you even further. Element also performs deep tissue, hot stone and shiatsu massages.
Facial from Kimberly – I had a great experience having a facial here. She was very good with my sensitive skin. Many times I break out, have redness, even rashes from facials, but not this time. No redness, no irritation and my face looks and feels great. Give her a call. Vicky also did my mani/pedi. Although it has only been a couple of days, it looks great. Very friendly staff and cool, modern decor.
Bad business practices -- beware of customer service – I have no idea when the spa offers good services, I just know that they are not honorable with their customers. I received a gift certificate for services at Element, and they refused to honor it after one year. I am a working mom, who just had another child and couldn't use the spa while I was pregnant anyway.
I called to see if Element would honor the original $-value of the gift certificate (as I can understand that the price of the specific services would increase over time). I even said that I wanted to spend about 50% more than the original gift certificate amount and possibly become a repeat customer. They told me that the cash had "expired" and they would only give me 50% credit from the original $-amount.
Element collected money, never provided any services and then refused to honor their agreement. Cash does not expire, and there's absolutely no reasonable business reason to do that, other than to steal from customers. I'm sure their treatments are great, but do not trust these people to take care of you if anything goes wrong!
Best facial i never have. – I used to get my facial at D'mai spa, but after i try element, i will not go to any where else. I have my facial from kat, she is very professional and friendly all the time, she can answer all the question i have about my skin, and she teach me how to take care my skin by myself. She also gaves me the wonderful massage on my face,neck and shoulder. This is the best facial i never have. I will be here every month for my facial now.
I will be back!!! – I just have a facial and massage in element this weekend.it is amazing. I have ken for my massage and kat for my facial, they were very professional and very nice to their costomer. This is the first time i have my facial, i have a very good exprience and i very enjoy it. What a magic hand they have!!! Thank you Element, i will be back soon.
Not much to say.... they are friendly.... – Not very impressive.
They just work hard.
Do I have to say a lot?
My impression was so so
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