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(718) 766-8510
67 4th Ave
(Between Bergen Street and St Marks Place)
Brooklyn,
NY
11217
40.6822
-73.9795
Neighborhood: Boerum Hill
12/08/07
Coffee by day, wine and beer by night
by thinkbliss at Citysearch
Out of all the Park Slope cafes, Mule has the best coffee. I mean, the coffee tastes like coffee instead of flat dirty water and the espresso is not bitter and burnt. It's tiny so getting a table may be a challenge but there is always the bar unless you need an outlet to plug in a laptop. They also have a pretty nice variety of food. The place can get loud in the evening mostly because the transformation from cafe to bar. Free wi-fi is an added bonus.
- Pros: Excellent coffee, good food variety, unique cafe/bar scene
- Cons: Small, loud in the evening
11/05/07
awful customer service
by misspony at Citysearch
i agree with the previous poster - the service is terrible. as i have mentioned in another site, customer service was terrible in all my visits to mule except for one. they're not necessarily rude - it always, always, always takes a very long time until you are acknowledged by a barista, even when they are not busy at all. during one visit, the baristas had their backs turned to the 2 or 3 customers waiting to place their orders - one barista was counting money and the other fiddling with the ipod playlist. even when the one messing with the ipod was done with that "task", he started chatting with the other barista and completely ignored the customers. i desperately want to love that place, since the coffee and pastries are pretty good, but it's just not worth my time or my money (or the aggravation).
- Pros: good coffee & pastries
- Cons: SERVICE
10/03/07
Mule-like service...or is it sloth?
by velvetdog at Citysearch
Mule has great coffee (though the flavor and politics of Gorilla Coffee, a few blocks away make it my neighborhood fave). Given its location along 4th Ave heading toward the Atlantic/Pacific subway, you would think Mule would want to serve this population. Think again. The service at Mule is abysmal--and don't tell me it's what we should expect from a place called Mule. I once waited a half hour for the one person behind the counter to prepare one of the "delicious" sandwiches people rave about (and it was hardly delicious). I had to walk out the other day after waiting ten minutes for a pastry while the young man behind the counter literally watched coffee drip from the espresso machine into a cup as a line of customers formed. This is inexcusable, the straw that broke the mule's back.
- Pros: location, decor, coffee
- Cons: service is awful
