12/10/07

SAGE Spa

by bavanapola

Sooo accommodating. After much encouragement from my friend, I had finally made an appointment for a well-overdue massage at Sage. I was looking forward to it very much. Unfortunately, life threw it's usual curveball straight at me and I found myself in a position that left me unable to keep my appointment. It was 2 days before my scheduled date and I could already smell the incense and oils in my mind. I called and spoke with the owner, explaining my dilema and disappointment. She was very sympathetic and understanding and within a short time I had a new appointment and restored peace of mind. Thank you Susan for bearing with the crazy life of a stressed-out girl. P.S.( In case you're interested- and i know you are- the massage was fantastic! I'll be back.)

• Pros: Even though life is sometimes a little irratic...SAGE Spa is more than happy and willing to go with the flow
• Cons: none

12/07/07

Wonderful experience

by herbalalchemy

I just had a wonderful experience at Sage Spa. The massage was very good, totally met my needs. The environment is exquisite, very relaxing and beautiful. Everyone was extremely professional. I was called a day ahead and reminded of my appointment and the cancellation policy so there were no mishaps. I can't wait to go back and would highly recommend it to my friends.

• Pros: Relaxing environment, very professional staff
• Cons: Can't think of any

12/07/07

Terrible Customer Service

by mamamia53165

Great masseuse, bad business lady. I called to cancel an appt. 23.5 before and she called ME rude. I was trying to explain to her that I would call once I heard from my husband, who was performing surgery all day. She called me rude and hung up on me. When I called back to try and talk to her, she was extremely rude, told me that she cancelled 6 appts. b/c of me. After trying to reason with her, she told me to f#ck off and hung up on me. I've never been there before, so as a new client, this is how she treated me. She acts as if she is the only business owner in the world. Ironic that she is so great at performing these tension reducing forms of massage when she made me feel more stressed than I already was. Lighten up lady and take a management course or perhaps an anger management course. Even better...get one of your masseuses to work on you.