Doesn't Recommend

Dee P.

Joined 1 year ago

Sneery service. Nice place . Food was average to good. We were a party of 4 Monday lunchtime. We all found the service - at least the guy waiting our table - less than impressive. Superficially efficient , he appeared to find waiting and/or our party beneath him. It was not a good vibe - in fact it was more than a little creepy

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Michael H.

Joined 1 year ago

Great cured meats and pastas!. Frankies Sputino 457 is the most casual of the growing empire of restaurants owned by the Franks (Castronovo and Falcinelli). Yet it is more than simply a casual Italian restaurant - its quirky (some might say a tad confusing) menu reads like a grocery list of fresh greens, italian meats, cheeses, pastas, and sandwiches from which the diners must figure out how to construct a meal -- or just a nosh.

For more, see: NY Food Journal <nyfoodjournal.blogspot>

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nyceater989

Joined 3 years ago

Yum. My favorite place to eat in that neighborhood. I especially like it for lunch. The back yard is great. I've been going there for years and the experience has always been solid.

As for the reviewer who writes about the nasty waiter, sounds to me like you are a little on the vindictive side. Letters and now a negative review? If you had a bad experience, I would say it is an exception, not the rule. Let it go. Getting offended is a choice. Don't let that dude lead you astray, this place is great and affordable.

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LavD

Joined 3 years ago

In a word, YUM.. Always fresh and great food. Decent Pimm Cups and great meatballs!

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minidonut

Joined 8 years ago

Great atmosphere but let's not get carried away. This is fine food with a great location and atmosphere however the food is overrated. Good cocktails.

Doesn't Recommend

Buongustaio

Joined 4 years ago

RUDE SERVICE. Extremely rude service, a very confrontational waiter (maybe psychotic), OK food, certainlly not anything special. Brought friends visiting from France to dinner here, was most embarassed by the rude and downright nasty waiter. Sent a couple of emails to complain, never got an answer. These guys figure they have it made and don't even have to try

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fromtheneighborhood

Joined 4 years ago

Great food but pretty bad waitstaff. I've been going to Frankie's for around 2 years, and I'm getting pretty tired of the poor waitstaff.

We were there today, took awhile to get seated, the host was fine, friendly, but the waitress took a long time to get our drinks (esp. considering that we were there with our 2 children).

The best part, though, was that when we paid the bill, she proceeded to pocket all the change as her tip without asking if we wanted anything back. Isn't this against some basic rule or whatever of waiting on customers?

The BLT, though, was the best we've had in awhile. Go figure. We won't be back there on the weekend at least anytime soon.

Doesn't Recommend

eatery12

Joined 4 years ago

Grateful Dead and the Customers Don't Matter. One should expect to hear the Grateful Dead when dining at the Burrito Bar, a college dorm, or any restaurant that has neon Jimmy Hendrix posters hanging on the walls, but at Frankies 457 and at that volume?

Who knew that this was the ambiance they were heading towards? And had we not already ordered our food and waited 45 minutes before it came on, we would have left because for some in our party listening to the grateful dead is unbearable. It was as if they wheeled a dumpster into the restaurant before they brought us our food. And when we asked the waitress, who neither wore patchuli nor smelled bad, if they could switch it to something less obtrusive, she politely said that she would ask (it was not her preference either).

She was told by the owner that he would not switch it.

It is his place and he can do what he wants. But others should know these details and should stay away if they matter. The food seems to be going downhill as well-- the cheese plate was tiny and the linguine ill-combined and the butter filled polenta was unimaginative (no, sprinkled pine nuts do not an imagination make).

Perhaps all this tastes better to some who come in stoned and that seems to be the clientele they are now catering to. Is that what all of those vans were up to that were parked outside? Is that why the wait-staff kept heading out back?

One wonders whether the unkempt bathroom (upside: there's only one) is also a reflection of the new culture of Frankies, why-should-the-customer-matter-those-are-your-values-not-mine-dude?-attitude. But one certainly sees a trend.

Apparently we needed a miracle, as the dead-fans say. Too bad we have lost this one....

Doesn't Recommend

urbanlegend

Joined 7 years ago

Service is bad and never seems to improve. I stopped going to Frankies because the service was so bad. Unfortunately, my friends and I made the mistake of trying yet again. I have never written a bad review for Frankies, now I must. As a fair warning to others really. They are still as unorganized, frantic, and all over the place as ever. It's not worth the wait or drama (yes the servers can be as difficult as other reviewers have pointed out). The food is good, it's not the best ever and the good reviews seem to by employees or friends of the owner, it's painfully obvious.

There are plenty of options in the Carroll Gardens area with better food and far better service. It's a simple fact. Sorry to say it!

Recommends

thomas11231

Joined 5 years ago

delicious brooklyn. If I only ate Frankie's for the rest of my life, I would be happy. Truffle crostinis for life? Not so shabby.