07/08/09

Eat At Your Own RISK!!!!

by belladiamondz

My husband and I have been to La Villa in Mill Basin several times...and loved it! Their salad pizza is my ultimate guilt-free favorite thing to eat there.

Anyway...that was in the past.

We noticed they had another location in Park Slope, Brooklyn and decided to go try it out...I was in the mood for pizza, sans the guilt, so I ordered a “small pizza insalata”...mmmmm!

My hubby got a chicken cutlet Parm hero. That was it, no appetizers, no drinks, we drank water.

Our orders arrived; I took the first bite of my pizza and savored it...delish!!!

My next bite could have potentially been my last.

Now in all honesty finding a insect, fly, etc...Any type of insect would have been disgusting and gross...however, it wouldn't have caused physical or bodily harm.

As I began chewing my 2nd bite of insalata pizza, I felt something hard when I bit down. My immediate thought was it had to be an olive pit (since there were black olives in the salad). I was chewing and the food was starting to go down my throat...but at the same time I was trying to get my food back up (sorry to be so gross). I think a feeling of panic and anxiety set in when whatever was in my mouth was going down my throat...I started choking and spitting up my food to get it out!

Still anticipating it to be an olive pit...No!!! I discovered it was a heavy duty staple/metal clamp!!!!!!

I instantly called the waiter and showed him what I almost choked to death on....he said "Oh I will be right back"

We waited about 3-4 mins before he came back and said "I am sorry...we will make you another one!"

I told him “I don't want another one!!!”

“I want to show the manager or owner what I could of died of or had internal bleeding or ruptured my intestines from!!!!”

Again after waiting another 3-4 mins and about to just walk out the door…the "manager" came...seeming very unconcerned or bothered by the fact.

He didn't even say SORRY...just "so what seems to be the problem here...?"

WHAT SEEMS TO BE THE PROBLEM...that's how you approach the situation????

I said "THE PROBLEM IS THAT I COULD OF SWALLOWED THAT METAL CLAMP...STAPLE...THAT WAS IN MY SALAD!!!"

He responds by saying...

"Oh... well, it happens, it must have come from the crate where the lettuce was shipped in...I guess it wasn't washed well, I will take it off the bill and make you a new one to take home"

Two things.

First, I do not want to take your pizza home so that I could god forbid find something else in it, and choke in the comfort of my own home.

Second, I cant believe he said I will take it off the bill...do you think I am paying for anything at this point...or the uneaten hero...my husband was now scared to eat anything from there!

The mere fact that this "manager" was so unsympathetic and didn't even say sorry is disheartening.

I explained to him, that we have been to the other location several times and how delicious their food is...he just responded by shrugging his shoulders saying "Oh well, the salad must not have been washed that good"

Everyone that I have been telling this story to keeps insisting that I have a law suit on my hands.

I don't want their money, I just want to spread the word about their "staple" pizza and if you do decide to go and eat there to proceed with caution and to thoroughly and meticulously inspect every morsel of food before it enters your mouth!

• Cons: You May Just Find Staples In Your Food

02/03/08

Yummy Garlic Bread and Marinated Chicken

by pringf

Pizza is great, the bread is delicious, the marinated chicken they have on their salad/s is juicy and delicious. I often order take-out from there and it never fails to satisfy. A neighborhood staple.

• Pros: pizza, portion sizes
• Cons: Make reservations on Sunday afternoons and Friday nights

09/01/07

Great Pizza and Good Customer Service

by jchang7756

Love the Shrimp Parmigian Entree and Margherita Pizza. Every time that I've eaten here I've had a great time and service has been wonderful.

• Pros: Great Food
• Cons: Pricey Sandwiches