Costco

12/16/09

Costco is GREAT!!!!!

by Jenni252 at Citysearch

Brooklyn Costco is great. It carries everything you may need on a daily basis. They have a great return policy. yes the store may be packed but they have good service and products. Some employees may be rude because they stand on there feet for 8 hours a day. some of you costumers have no consideration to the employees and act rude when it dose not go your way. Costco holds a variety of food to even clothes. The warehouse is the best Costco i ever went to. Sometimes you need to adjust to new or different things. but overall you should appreciate your Brooklyn Costco.

• Pros: GOOD WARNATY
• Cons: TO CROWDED At TIMES

02/25/08

Skip this

by alansi at Citysearch

I was expecting value for the money when I joined Costco. What I got was mediocre product (Kirkland galore) and prices that are actually higher than other warehouse outfits. There actually closer to super market pricing when you take the bulkiness into consideration. The customer service-or lack there of- is amazely bad. Its true I have seen longer checkout lines at other stores, but not this consistently. Overall, I give Costco very low ratings as a retailer and can only appreciate their policy on membership cancellation.

01/23/08

They think their special

by deanst at Citysearch

Apparently, the fact people, me included for a while, would fork over $50 or $100 fee membership makes us sub-human in this company's eyes. They may be right. The Brooklyn, for that matter all Costcos, have poor to no customer service. The inventory ordering system is laughable when compared to other retailers. Their queuing is horrible which would explain their so called high wages. Paying a couple bucks more an hour, than the competition, to a handful of brainless drones (yes, you hold us in comtempt, I will do the same to you) and have the NewYorkTimes do cozy pieces about your labor relations is apprarently more important than servicing your fee paying customers. Or is this to provide an excuse for crappy service and make people feel bad for complaining when you guys are such good labor Samaritans. To top it off, once the majority of the store goes for the $100 cashback membership with the % cashback purchases, watch the prices sore on staples and food stuffs. I wonder how many stores actually have only 10-15% markup. The more I Iook at your business, from the issues surrounding the forcing of cities to use eniment domain to take private property (that's over,HAHA), the sweetheart tax breaks you force from small cities, and the ongoing sexual discrimination lawsuit-the better I feel when I canceled my membership. Now, if only Brooklyn would respond and not patronage these "masters of the universe"